“Staff was quite helpful and accommodating. Linens and towels were fresh and clean. AC and heat functioned well.
Room was Eehh… beds were too big for the support frames and kept tipping off when sitting on the beds, debris (wrappers, used ear plugs, crumbs, etc) found under mattresses while placing them back on the foundations, dust / dirt on baseboards and window sills, bathroom ceiling was moldy, fan worked intermittently, shower head was nearly completely clogged (cleaned it myself), standing……
“The staff at Burrstone could not be any kinder, more welcoming or more helpful! They were WONDERFUL! I had accidentally booked only one night instead of two while we moved our son into Hamilton and they made every possible effort to confirm a second night bc all of our belongings were still in the room! Completely my mistake but they accommodated us amazingly and with a caring, friendly attitude. The room itself was ok - the carpet felt damp, which was gross, and the shower in the room near us……