We have stayed at other 5 star hotels and this one gave us the best experience! The room furnishings are not up to date as most 5 stars but we had the BEST OCEAN FRONT view and the room was extremely clean and comfortable. The employees were not uptight they were very down to earth and friendly. Anything you requested, they would give you…no questions asked. The guests were down to earth as well, not stuffy, it was like being at your own home. The food for room service as well as the food at the Beach Bar by the pool were very good. I saw a lot of reviews on the food before we left and they were not good so I was a little worried about that, however, our
experience was wonderful. We cook all the time and we cook well, so we loved the food here! The BEACH…the BEST!! We were able to go to the Mauna Kea and they let us use the beach chairs and towels. It was nice, and their food at the beach was wonderful as well. We pretty much stayed at the Hapuna the entire stay. The gym was great as well! We will be going back!!