“This hotel has gone down the hill a lot. It used to be a luxurious hideaway in Key Largo with friendly staff and special perks. During our last stay it seemed like the personnel had a hard time keeping up with beach towels, restaurant is way overpriced and the food is really bad. During this stay we noticed no bathrobes in the rooms, front desk told us they are available by request only, so if its your first stay most likely you won’t even know about it. The sunset celebration was delayed……
“Hate to leave a bad review but have no choice. Very disappointing and we had 3 rooms. Property is old and not well maintained. It’s not 3 star. Rooms are very small and only a desk chair, no rack to put luggage on. Suitcases had to be open on the floor and we are seniors so very difficult. (Not going to transfer clothes to drawers for 2 night stay. Rooms weren’t clean. Air conditioner was loud and rattled. It did keep room cool if you could take the annoying sound non stop. Shower head sprayed……
“The hotel is in desperate need for an upgrade!! The rooms are old, worn out. The pools are small and invaded by iguanas which roam around without the staff shooing them away”