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Overview of Holiday Inn Express Hotel & Suites Knoxville West -Papermill

Photo gallery

Indoor pool
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Desk, iron/ironing board, cribs/infant beds, rollaway beds

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Gym

Explore the area

    Popular LocationWest Town Mall3 min drive
    Popular LocationUniversity of Tennessee8 min drive
    Popular LocationThompson–Boling Arena8 min drive
    AirportKnoxville, TN (TYS-McGhee Tyson)22 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking (Feature)

    4.7/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Feature)
  • Deluxe Suite, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More detailsDeluxe Suite, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.7/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking, Corner
  • Suite, 1 King Bed with Sofa bed, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking
  • Room, Accessible, Non Smoking (Mobility)

    Room amenities

    • Sleeps 4
    • 2 Double Beds OR 2 Queen Beds
    More detailsRoom, Accessible, Non Smoking (Mobility)
  • Standard Room

    4.5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More detailsStandard Room

About this area

Knoxville

Located in Knoxville, Holiday Inn Express Hotel & Suites Knoxville West -Papermill is in the suburbs. West Town Mall and Turkey Creek Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit World's Fair Park and Knoxville Zoo. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena.
Visit our Knoxville travel guide
Popular Location

What's nearby

  • West Town Mall - 3 min drive
  • Neyland Stadium - 8 min drive
  • University of Tennessee - 8 min drive
  • Thompson–Boling Arena - 8 min drive
  • Knoxville Expo Center - 9 min drive

Getting around

  • AirportMcGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • Aubrey's — 7 min walk
  • Bistro By The Tracks — 8 min walk
  • Calhoun's on Bearden Hill — 11 min walk
  • P.F. Chang's — 11 min walk
  • Surin of Thailand — 11 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill

Suburban hotel with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. All 90 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. MP3 docks, coffee makers, and free newspapers are among the other amenities available to guests.
Holiday Inn Express Hotel & Suites Knoxville West -Papermill offers 90 accommodations with MP3 docking stations and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Cribs/infant beds available
  • Dry cleaning service
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference space (1064 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds available
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Hair dryer

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites Knoxville West -Papermill and receive a full refund?
Yes, Holiday Inn Express Hotel & Suites Knoxville West -Papermill offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites Knoxville West -Papermill cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill have a pool?
Yes, this property has an indoor pool.
Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express Hotel & Suites Knoxville West -Papermill?
Self parking is free at this property.
What time is check-in at Holiday Inn Express Hotel & Suites Knoxville West -Papermill?
Check-in is from 3:00 PM - anytime.
What time is check-out at Holiday Inn Express Hotel & Suites Knoxville West -Papermill?
Check-out is at 11 AM.
Where is Holiday Inn Express Hotel & Suites Knoxville West -Papermill located?
Situated in the suburbs, this hotel is 1.7 mi (2.8 km) from Bearden Antique Mall and 1.8 mi (2.9 km) from West Town Mall. University of Tennessee and Knoxville Convention Center are also within 6 mi (10 km).
4.5
Wonderful
5 - Excellent
243
4 - Good
98
3 - Okay
27
2 - Poor
13
1 - Terrible
3

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfortable and room was clean and nice.
Stayed 1 night in Aug 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
at as expected
The room was not at all as pictured on their web site. We expected a suite as shown with partial wall between sleeping and living area which had good space. What we got was a king room with a small alcove that had a sofabed and TV. The room was way past needing refurbishing with the hard goods being rather beat up and the upholstered furniture appearing to be beyond able to be cleaned. You could feel the springs on the furniture and hear them creaking. The thing that puzzled me most was why management would actually try and furnish the alcove with a beat up old unit that once held the refrigerator and microwave that would normally have ended up in the dumpster. This hotel showed very little pride of ownership.
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. The only thing i didn’t like was the temperature of the indoor pool. That was not enjoyable. I would still definitely stay there again if the need arises. The staff was wonderful!
Stayed 6 nights in Aug 2020

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, staff & service
The price quoted on line and reserved for turned out to be lower than the price actually charged. After a strong discussion with the desk clerk it was changed to my reservation amount I should not have had to do this
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet and good staffs. I highly advise you to come here.
Stayed 1 night in Aug 2020

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