“El baño estaba sucio y la tina y el toilet tenían moho y cucarachas.
Ese hotel lo agarré porque en mi casa tuvimos un problema eléctrico, fue por necesidad, estoy muy decepcionada.”
“The staff was very professional and friendly. Room was clean and comfortable. Breakfast was minimal. But coffee, yogurt, fruit was good. Great location for a night before a cruise.”
“During my check-in yesterday, I noticed that the bedding (bed sheets, duvet cover, and pillowcases) did not appear to have been freshly changed. After contacting the bedding, my skin became itchy, which raised concerns about cleanliness.
I reported this to the front desk, but initially, the concern was dismissed based on photos, and I was told that no replacement could be arranged because only one staff member was on duty. After I reiterated my discomfort and hygiene concerns, I was eventually……
“We didn't realize that the rooms were cleaned only every 3 days. We were there 3 days to attend a wedding and associated events, so had to keep going down to the desk to ask for towels, since ours were never replaced. Also, a tiny bar of soap was not adequate.
However, the beds and pillows were great. It was great that there was a water container in the lobby 24 hours a day. My husband loved the complimentary breakfast and since I don't eat that early, it gave me time to get ready in the……