“Our stay was decent overall. My only real complaints were the TV not working in our original room, which required us to change rooms, and later having our room key unexpectedly stop working. The staff was very apologetic throughout and even upgraded us to a suite, which we truly appreciated. The following day, after being out all day and returning with our hands full, our room key no longer worked. A staff member promptly came upstairs and provided us with a new set. Again, this wasn’t the fault……
“Our stay was decent overall. My only real complaints were the TV not working in our original room, which required us to change rooms, and later having our room key unexpectedly stop working. The staff was very apologetic throughout and even upgraded us to a suite, which we truly appreciated. The following day, after being out all day and returning with our hands full, our room key no longer worked. A staff member promptly came upstairs and provided us with a new set. Again, this wasn’t the fault……
Lisa