- Disliked: Cleanliness, staff & service, amenities
Was not checked into the proper suite I booked with balcony. Room also did not have any cups. When I asked why my suite did not have a balcony, they changed my room. When I asked why there were no cups in my room, they said city policy not to have glassware in rooms. They gave me plastic cups from bar. When i moved to my new room with balcony, room had glassware. Oh well, let's just fool our guests and be done with it! BTW, I think the hotel was practically empty. The parking lot was practically empty and the lights were dim.