Memphis Extended Stay America Hotels & Suites

Not only wants this hotel close to the facilities I needed, it was comfortable, spacious and the staff were exceptionally helpful and friendly.

Loved it was great!!!! Staff was amazing and they were very helpful. The room was nice, clean, and the bed was amazingly comfortable!!!

Wonderful staff and management. Always willing to help.

The hotel is really nice. Updated furniture and clean however, there were no face towels in our room for us to bathe with. There was barely enough tissue on the roll, so once again we had to go to the front desk to get more. The staff at the front desk had an attitude as if they didn't want to be at work.

When I arrived, my room was not ready, the mgr gave me an upgrade, that air conditioner didn't work, so I got another room, executive suite and all was fine, until, I saw the dirt on the skirt between mattress and springs, roaches on kitchen counter, no dishes or signs showing I needed to ask for items. The mgr Greta, promised to have all taken care of when I returned from going out. Everything was perfect. She was very nice, helpful and on it.

Tv just have local channel and nothing digital but the hotel was nice and clean and quiet

On my return home to Los Angeles, CA from Surfside Beach, SC by car, I arrived at Extended Stay America hotel in Memphis, TN for the first time, which was a distance of about 750 miles. The front desk staff was pleasant. I was informed that my payment was paid in advance. There was however a $100 hold deposit which was taken out of my bank account. I was told that it would be reversed into my account after my departure from my stay. Since I wasn't made a wear of this extra charge, it was a surprise. It was reimbursed two days. The room was very nice and I liked the fact there was a full kitchen. The room was very clean, and the TV was awesome. Their continental breakfast was nothing to jump for joy for. Only a counter with brewed coffee and packaged breakfast foods. I left with a cup of coffee and then left to continue my road trip to CA. Would I return to this chain of hotels? Maybe but not a definite yes. Expedia was a good choice to go through for booking rooms to spend the night at.

The motel itself is fine and comfortable. And the staff is great, the manager however is awful. Her attitude is horrible and the way she talks to people is crazy.