COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Portonovo Hotel & Suites

Photo gallery

Featured Image
TV with cable channels
Room Amenity
TV with cable channels
Desk, free WiFi

Portonovo Hotel & Suites

3 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationParque Delta7 min walk
    Popular LocationSpain Park3 min drive
    Popular LocationWorld Trade Center Mexico City11 min drive
    AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)20 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Portonovo Hotel & Suites is near a metro station. Paseo de la Reforma and Parque Delta are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Parque Zoologico de Chapultepec and Six Flags Mexico. Looking to enjoy an event or a game? See what's going on at Arena Mexico or Auditorio Nacional.
Popular Location

What's nearby

  • Parque Delta - 7 min walk
  • Metropoli Patriotismo - 3 min drive
  • Glorieta de Insurgentes - 3 min drive
  • Spain Park - 3 min drive
  • World Trade Center Mexico City - 11 min drive

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Medical Center Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 18 min drive

Restaurants

  • Grove — 1 min walk
  • Sereno Moreno — 6 min walk
  • Café Punta del Cielo — 6 min walk
  • Cafe Colon — 6 min walk
  • Olive Garden — 6 min walk

About this property

Portonovo Hotel & Suites

3-star Mexico City hotel in Benito Juarez, walk to Parque Delta
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning, and laundry facilities. All 85 rooms provide free WiFi, room service, and cable TV. Free bottled water, phones, and desks are among the other amenities that guests will find.
Portonovo Hotel & Suites offers 85 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 100-200 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 230 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 100 and MXN 200 per person (approximately)
  • Rollaway bed fee: MXN 230 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 283 out of 994 reviews
5 - Excellent 28%
Rating 4 - Good. 381 out of 994 reviews
4 - Good 38%
Rating 3 - Okay. 204 out of 994 reviews
3 - Okay 21%
Rating 2 - Poor. 60 out of 994 reviews
2 - Poor 6%
Rating 1 - Terrible. 66 out of 994 reviews
1 - Terrible 7%

4.1/5

Cleanliness

3.6/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean areas, and close to principal places to visit
Stayed 3 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel, I reserved a Master suite, And everything was good
Stayed 1 night in Feb 2020

5/5 Excellent

Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very minimal and wonderful clean professional staff.
Stayed 3 nights in Jan 2020