- Liked: Property conditions & facilities
- Disliked: Cleanliness
We love the beachfront property and view from the balcony. There were several things we were dissatified with including: 1. There was an already open Sprite and orange juice In the mini fridge (it was not removed during our stay even after reporting it. It was eventually removed from the bill after reporting it and explaining at checkout again that we didn’t drink it and had already reported it). 2. A women’s hair clip was found in the room on the floor when we arrived. 3. The balcony door was difficult to close. 4. The front desk/ concierge rarely answered the phone. 5. When we did reach the concierge to ask for ice (no ice machine on the floors except for the main floor and needed to be handled by the staff only) we were told we could wait for ice or come retrieve it ourselves because the front desk was not answering the phone. 6. Additional problems included there were two handles for a closet door and bathroom door that were broken and the tv didn’t work when we arrived (the TV was fixed very quickly by the staff).