“The highlight of this Inn is the staff. As soon as I checked in I felt like I was making a friend, not just checking in. Had a little mechanical issue in the room and I was moved right away. The staff was great!
The Inn was very clean and I was happy to see that they had Netflix etc, so I didn't have to scroll endlessly through cable with commercials.”
“No communication between staff and no adaptability to assist customers. I arrived early due to an even that I was attending. I asked if there was a way for early check in and instead of seeing if a room was available, the front counter lady just looked at me and said “come back closer to your check in time, I don’t know what type of room you have” as if she couldn’t look it up on the computer. I understand that they don’t have to let me check in early”
“Overall, the bed was comfortable and the sheets were very clean. However, there was a strong smell of smoke in the room, and even ventilating the space didn't help. Even worse, some unknown device in the room kept vibrating and sounding an alarm; it emitted a piercing noise every few minutes throughout the entire night. We tried all night to figure out what was causing the sound but couldn't locate the source, which meant we didn't get any sleep.
We had high expectations for this historic hotel……