Mount Fuji Residences

"As of July 2025 the private onsen are BRAND NEW, the staff told me they just redid them . Do not different than the photos online, but still extremely comfortable. This place is excellent, the staff was very friendly and the room was spacious and so quiet. Very good value"

"ゆっくりしたくて、ずっと気になっていたこちらを予約させて頂きました。 想像以上に素敵な滞在になりました。お食事も混みすぎず、品数も十分だと思います。ドリンクもアルコールまで飲み放題は嬉しいです。朝もセカセカせずに頂きました。 お風呂と今回はマッサージも利用しましたが、スタッフさんがとても丁寧でした。 お部屋もキレイで眺めも良く、ゆっくり寛げました。 浴衣が選べる他にも作務衣も準備されていたのが良かったなぁと思います。 夜に浴衣のまま寝るとはだけるので。。 どのスタッフさんもにこやかでした。 また行きたいお宿になりました。"

"Excellent property Many people speak in English so it becomes easy for tourist "

"One of the iconic hotels in all of Japan. If you’re in Japan and want to explore the Hakone area, you have to stay here. The service is impeccable, the hotel has 140+ years of history, and the dining choices are superb. Well worth the stay. And did I mention the staff? They welcomed me back (I had stayed years before) as if I were an honored guest. That little item made my day. I will return someday."

"Loved this hotel so much. was amazing to stay in. "

"I would recommend this property. "

"Beautiful onsen, very hiddrn and quiet. Seems like an authentic Japan experience for foreign travelers. Wonderful private hot spring baths. Choice of western or Japanese slerping arrangements. Ie. Beds or futon mats on real tatami floors. The dinner and breakfast alone are worth the stay. Staff is very friendly and helpful. Especially when navigating cultural differences. "

"Very excellent choice for a great birthday week!! "

"El hotel está hermoso! Las habitaciones super amplias y limpias. El onsen privado es increíble despues de un día cansado, me quedaría ahí en cada visita a Hakone."