“Bitten by bed bugs . Mattress was invested ! How this was missed by cleaning staff is totally unacceptable.
Staff at reception were helpful in moving us to a different room for second night although bed was clean the bath room had an unacceptable odour made worse when having a shower. Staff gave us plastic bags to put our clothes to avoid possible transmission of bugs to car and home as my husband has stage four cancer and I have compromised immunity .
Whole experience was horrendous.”
“Bitten by bed bugs . Mattress was invested ! How this was missed by cleaning staff is totally unacceptable.
Staff at reception were helpful in moving us to a different room for second night although bed was clean the bath room had an unacceptable odour made worse when having a shower. Staff gave us plastic bags to put our clothes to avoid possible transmission of bugs to car and home as my husband has stage four cancer and I have compromised immunity .
Whole experience was horrendous.”
Leslie