Room appeared to be clean, but found wet towel left in tub. Safe not working and didn't get fixed for 2 days. Appeared to just be a battery issue. Used tea cup not replaced w/clean cup next day. Towels were replaced every day in spite of not being placed in sink for replacement. Staff @ desk very helpful both on phone and in person.
Traveller from Maryland, USA
This London hotel is within 500 meters of the London Palladium Theatre, BT Tower, and Wigmore Hall. Piccadilly Circus is 1 …More
We had a 2 night stay at this hotel with 6 of our friends and had a fantastic weekend. The staff could not do enough for us. The concierge went over and above and secured us tickets to a Jazz club as short notice. We even managed to get them to make us 'Chip butties' late at night for all of us. We would highly recommend this hotel, a little on the expensive side but worth every penny.
Traveller from Nottingham
Located in Marylebone, this romantic hotel is within a 10-minute walk of Wallace Collection, Selfridges, and Madame Tussaud's …More
The location was perfect for my meetings, the hotel room was beautiful and comfortable, and the staff was very friendly. What more could one want? Tea and coffee set up in the room, turn down, and all sorts of other nice touches.
Would happily stay here again for work or leisure.
Traveller from Chicago
Located in Marylebone, this romantic hotel is within a 10-minute walk of Wallace Collection and Selfridges. Royal Academy of …More
Convenient location to the underground and bus service, friendly reception staff and reasonable rooms for a centre of london hotel. Particulary handy for Easybus connections to and from Stansted Airport.
Traveller from Scotland
Located in Marylebone, this hotel is within a 10-minute walk of London Business School and Madame Tussaud's Wax Museum …More
Hotel location good but rooms are not great. Checked in to a standard room and it was such little space. The bed alone took up the majority of space. Hardly enough space to walk around in the room. The bathroom mirror was so foggy, I could barely see myself. There were cup stains on the wooden bedside tables. The temperature panels only produced heat, no cool air. There wasn't even a clock in the room. I ended up paying $172.00 more for a bigger room which wasn't that much better. The shower door only covered half of the shower so water was spilling out on the floor. The tub itself was so high up that you had to climb in the bathtub instead of stepping in. The TV channels were crap. Not the most comfortable experience for me but if you plan to spend your entire time on the street sight seeing then you may not be bothered by the issues I have mentioned. Good luck.
This refined retreat is a block from Regent's Park, a 5-minute walk from the London Underground, and 6 blocks from Oxford …More
Rooms are of variable quality. I booked 4 rooms for family members. A couple of the standard fouble rooms were not as nice as the other two. Best thing about the hotel is the location - easy distance of shops and restaurants. Staff were generally very polite and friendly especially concierge and maintenance. Front desk was variable - one lady was exceedingly helpful but another ( Maite) was not at all.
Traveller from Hong Kong
This modern London hotel overlooks leafy Portman Square, where the smart districts of Marylebone and Mayfair meet, and is 2 …More