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Best Western Plus Lockport Hotel

Photo gallery for Best Western Plus Lockport Hotel

Exterior
Indoor pool
Indoor pool
Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes

Overview of Best Western Plus Lockport Hotel

Best Western Plus Lockport Hotel

2.5 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
515 S Transit Street, Lockport, NY, 14094

Explore the area

  • Popular LocationFour Seasons Players19 min walk
  • Popular LocationBig Bridge2 min drive
  • Popular LocationKenan Center4 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)30 min drive

Room options

About this area

Lockport

Located in Lockport, Best Western Plus Lockport Hotel is in the city center. The area's natural beauty can be seen at Lockport Caves and Lockport Locks and Erie Canal Tours, while Erie Canal Discovery Center and Kenan Center are cultural highlights. Don't miss out on a visit to Vizcarra Vineyards at Becker Farms.

What's nearby

  • Four Seasons Players - 19 min walk
  • Big Bridge - 2 min drive
  • Kenan Center - 4 min drive
  • Niagara County Historical Society - 5 min drive
  • Lockport Caves - 6 min drive

Getting around

  • Buffalo-Depew Station - 28 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 30 min drive

Restaurants

  • Aguacates - 5 min walk
  • Mighty Taco - 6 min walk
  • Kalamata Family Restaurant - 7 min walk
  • Ted's Hot Dogs - 13 min walk
  • Sunny's Family Drive-In Restaurant - 15 min walk

About this property

Best Western Plus Lockport Hotel

Hotel in the city center
Take advantage of free continental breakfast, laundry facilities, and a fireplace in the lobby at Best Western Plus Lockport Hotel. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and a vending machine
  • Express check-in, a reception hall, and an elevator
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All 95 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews give good marks for the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 34-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 34-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Lockport
Best Western Plus Lockport
Best Western Plus Lockport Hotel
Lockport Best Western
Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Plus Lockport Hotel Lockport
Best Western Plus Lockport Hotel Hotel
Best Western Plus Lockport Hotel Lockport
Best Western Plus Lockport Hotel Hotel Lockport

Frequently asked questions

Does Best Western Plus Lockport Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Best Western Plus Lockport Hotel?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Lockport Hotel on Dec 7, 2022 start from $82.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Lockport Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Lockport Hotel?

Self parking is free at this property.

What time is check-in at Best Western Plus Lockport Hotel?

Check-in begins at 3 PM.

What time is check-out at Best Western Plus Lockport Hotel?

Check-out is at 11:00 AM.

Where is Best Western Plus Lockport Hotel located?

Located in the heart of Lockport, this hotel is within 2 mi (3 km) of Kenan Center, Erie Canal Discovery Center, and Lockport Caves. Lockport Locks and Erie Canal Tours and Lockport Country Club are also within 6 mi (10 km).

Can I cancel my reservation for free at Best Western Plus Lockport Hotel and receive a full refund?

Yes, Best Western Plus Lockport Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Lockport Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 211 out of 675 reviews" "
" "5 - Excellent 31%
Rating 4 - Good. 251 out of 675 reviews" "
" "4 - Good 37%
Rating 3 - Okay. 125 out of 675 reviews" "
" "3 - Okay 19%
Rating 2 - Poor. 47 out of 675 reviews" "
" "2 - Poor 7%
Rating 1 - Terrible. 41 out of 675 reviews" "
" "1 - Terrible 6%

3.9/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3.5/5

Eco-friendliness

4/5 Good

Randy
Business traveler
Liked: Staff & service
Staff was extremely friendly and helpful.
Stayed 2 nights in Nov 2022

2/5 Poor

Lauren, Toronto
Liked: Cleanliness, amenities
Check-in smooth and efficient. Water cooler empty and noted by front desk attendant. Came down over a half hour later and water cooler not replenished so were given disposable water bottles in lieu by front desk attendant - very kind person. Tried to run a shower around midnight and shower was malfunctioning, unuseable, and clearly not a new issue given the state of the tiling around the tap - room should not be rented. Noted this upon checkout to new front desk attendant and an apology was offered and confirmed that maintenance would look into it that day. No offer of another room to have a shower in, nothing. It is what it is, as they say.
Stayed 1 night in Nov 2022

5/5 Excellent

Lindsay
Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, amenities
This hotel did the trick for one quick night. It is not fancy, but the beds were comfy and the breakfast was great. The pool could use some work. It was super cold and kind green lol. We swam and had fun. The hallway and room was a little musty, but the room was clean. The staff were all super friendly. Not a bad option for the price in a pinch.
Stayed 1 night in Nov 2022

3/5 Okay

Kim
Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very friendly. Hotel could use a good update on the outside. Doesn’t look like the maintenance is done very often. Also bed wasn’t comfortable at all
Stayed 1 night in Oct 2022

4/5 Good

Tong, Little Neck
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and nice staff
Stayed 1 night in Oct 2022

5/5 Excellent

Kim
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were excellent. However, they had some kind of sports team there, The Parents of these teams need to be held accountable for the damage done to the property. We walked out of our room to the hallway destroyed. The drop-down ceiling tiles were pushed up and some destroyed, with lights hanging down. Shameful
Stayed 1 night in Oct 2022

5/5 Excellent

Kellan
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was easy. That person Kristen was doing everything. We never saw other staff except for one girl helping with breakfast. Kristen managed the breakfast room the front desk and helped us with a hairdryer that was missing from our room. She also checked us out. Never saw the manager.
Stayed 2 nights in Sep 2022

5/5 Excellent

Linda
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable and the hotel was conveniently located
Stayed 1 night in Sep 2022

1/5 Terrible

glenys
Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed.
Stayed 1 night in Sep 2022

5/5 Excellent

Luisa
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Sep 2022