Choose dates to view prices

The Giacomo, Ascend Hotel Collection

Photo gallery for The Giacomo, Ascend Hotel Collection

Lobby
Premium bedding, down comforters, pillowtop beds, individually decorated
Premium bedding, down comforters, pillowtop beds, individually decorated
Premium bedding, down comforters, pillowtop beds, individually decorated
Premium bedding, down comforters, pillowtop beds, individually decorated

Overview of The Giacomo, Ascend Hotel Collection

The Giacomo, Ascend Hotel Collection

3.0 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
Map
222 First Street, Niagara Falls, NY, 14303

Explore the area

  • Popular LocationNiagara Falls State Park9 min walk
  • Popular LocationAmerican Falls14 min walk
  • Popular LocationClifton Hill17 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Room options

About this area

Niagara Falls

The Giacomo, Ascend Hotel Collection is located in Downtown Niagara Falls, a neighborhood in Niagara Falls, and is in the entertainment district and near the airport. Niagara Gorge Discovery Center and Niagara Falls State Park are cultural highlights, and some of the area's attractions include Fallsview Indoor Waterpark and Niagara Wax Museum of History. Maid of the Mist and Aquarium of Niagara are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowmobiling. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Seneca Niagara Resort & Casino - 4 min walk
  • Maid of the Mist - 8 min walk
  • Niagara Falls State Park - 9 min walk
  • American Falls - 14 min walk
  • Clifton Hill - 17 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • Twist O' the Mist - 6 min walk
  • Western Door - 7 min walk
  • Zaika Indian Cuisine - 8 min walk
  • Power City Eatery - 9 min walk
  • Donatello's - 9 min walk

About this property

The Giacomo, Ascend Hotel Collection

3-star boutique hotel located in Downtown Niagara Falls
Close to Seneca Niagara Resort & Casino and Fallsview Indoor Waterpark, The Giacomo, Ascend Hotel Collection provides free full breakfast, dry cleaning/laundry services, and a fireplace in the lobby. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk, coffee/tea in the lobby, and tour/ticket assistance
  • A TV in the lobby, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 41 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews give good marks for the clean, comfortable rooms at the property.
More amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 32-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, French, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Portable shower seat
  • Roll-in shower
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

Frequently asked questions

Is The Giacomo, Ascend Hotel Collection pet-friendly?

Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Giacomo, Ascend Hotel Collection?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at The Giacomo, Ascend Hotel Collection on Jan 2, 2023 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Giacomo, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at The Giacomo, Ascend Hotel Collection?

Check-in is from 4:00 PM - 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Giacomo, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is The Giacomo, Ascend Hotel Collection located?

Located in Downtown Niagara Falls, this boutique hotel is within a 5-minute walk of Niagara River Gorge and Seneca Niagara Resort & Casino. Rainbow Bridge and American Falls are also within 2 mi (3 km).

Can I cancel my reservation for free at The Giacomo, Ascend Hotel Collection and receive a full refund?

Yes, The Giacomo, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Giacomo, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 659 out of 1001 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 211 out of 1001 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 77 out of 1001 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 30 out of 1001 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 24 out of 1001 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Valerie
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so pleasant and the room was spacious and cozy. We’re missing it already!

10/10 Excellent

Mary
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Loved the observation floor and our room was nice.

8/10 Good

Edward
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking place, a 1920's office building converted into a hotel. The room was fine, but the shower was very weak, barely any flow at all. Also, this is off season at Niagara Falls, so forget about anything being open. The place is a ghost town.

4/10 Poor

William
Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not a real hotel. More like a mix of rooms and residences. Not what I expected. Shower head did not work and water pressure was low, no hotel feeling. Would not stay here again

10/10 Excellent

Fatima
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Giacomo! This was the very first hotel my friends and I have ever stayed in and loved every minute of it! The staff was always very friendly, the morning breakfast was always very timely/punctual and the hotel was absolutely clean all the time! I will definitely be staying here again.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jack A
Liked: Cleanliness, staff & service
From the lobby entrance through the lounge and all the way up to the observation deck this hotel is fantastic and charming. We can’t wait to return for our next and longer stay. Thanks so much for your hospitality!
Stayed 1 night in Nov 2022

10/10 Excellent

Alexis
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our stay. If we ever come back to the area we will definitely stay here again. My favorite part was the breakfast service, my kids loved it. I will say that the shower had hair all over it but other than that we enjoyed our stay. Oh I can’t forget them delivered warm cookies at night and they were delicious. Very convenient to the falls and shops.
Stayed 1 night in Nov 2022

10/10 Excellent

Monesia
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! Very accommodating. Beautiful stay. Very happy guest! A

6/10 Okay

Martha Garza
Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff were friendly.. we kept complaining about the thermostat in our room not working. They kept assuring me they fixed it in their computer.. our room was 76 degrees and we complained, friday and Saturday and they did nothing to accommodate us to another room.

10/10 Excellent

Alexandria
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They personalized my visit, I liked breakfast, loved the decor and location, very friendly staff