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“Nothing against the staff, the room was dirty. Crumbs on the floor (and we have a child with a severe food allergy so this is just unacceptable) bathroom had long black hairs on the floor. The sheet was piling, the room was muggy for the first 12 hours of our stay, it smelled damp, the carpet was sticky & left a black coating on the bottom of our feet (we know it was the carpet because we all had showered) The Wi-Fi was very slow. The pool looked murky & the hot tub was broken. If I was them,……

“The sweet young ladies who run the place are the highlight.”

“Good”

“Location was great for hiking at Laptham Peak. No elevator. Front desk staff were excellent. Didn't understand why hallway heaters were on when it was 90 degrees outside.”

“Great people, conversations, and breakfast.”