Palaces in Orleans

"The staff member at the desk was amazing. Ver"

"The bed had a visible pee stain on it and house keeping failed to properly close the door when I was out. The hotel had a massive hole in the wood siding. It’s a bummer because the interior of the rooms is so cute! But, the pee stain and terrible room cleanliness make the beach a better place to sleep tbh Only one member of the crew seemed to care about this, Rami. The rest were not friendly at all."

"Perfect stay"

"It was great hotel. Liked the firepit and beach area although it was too cold to use. Breakfast did not have gluten free or dairy free milk except for Cheerios. I was told iI needed to request it in my reservation. This is it necessary. Just have it!!!! Every eats this way."

"What a beautiful place. Attached a few pictures to prove it. Excellent location, close to everything and very walkable to most places. Clean as can be and the rooms were good size. Beds were pretty comfy. The bar was very nice and cozy. Great dining room and good food with good variety. The complimentary breakfast was ok. The 2 mornings that we ate here the hot food was gone. The dining attendant was not the best help getting more. Said she would try if I really wanted some. We kind of felt rushed at the end of breakfast. Seemed like they wanted to get it all cleaned and move on. Gourmet homemade cookies everyday in the lobby. Front desk offered help and advice about Chatham. Good staff and informative."

"hot tub needed to be hotter and only one jet working"

"Perfect"

"Gorgeous hotel, very clean and welcoming. We had a wonderful stay, staff was very kind. "

"window and door were not closing all the way, got noise complaint after daughter became ill. Food was good staff ok"