8.6/10 Excellent! (464 reviews)
A nice stay but definitely not 5* - we went end of March and there were a number of issues including no aircon in the rooms before May despite a heat wave and complaints for numerous guests about the tempreture in the rooms (staff were rude when asked, had a few fans but had run out showing how many people were having an issue with this), pool not heated so absolutely freezing, slides not open, if we ordered drinks or food at the lobby drinks were always forgotton and food could take up to an hour, only 3 adult tennis rackets available for the 4 courts etc.
Reviewed on Apr 1, 2024