“We were asked what time our train arrived so half expected to be met as many others were but no such luck. We had to stumble up 100 steep steps in the dark with our bags and when we arrived we were given no information about the room or breakfast except to say it ended at 8 which seemed early. The next morning I had trouble finding where it was even served and it was very unappealing. There was no kettle in the room or bottled water although after breakfast an urn of hot water appeared in the……