Barceló Maya Tropical - All Inclusive

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Water Park

Overview of Barceló Maya Tropical - All Inclusive

Barceló Maya Tropical - All Inclusive

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750

Explore the area

  • Popular LocationEcopark Kantun Chi9 min walk
  • Popular LocationCenote Cristalino12 min walk
  • Popular LocationOasis Beach6 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

Choose dates to view prices

About this area

Xpu-Ha

Located in Xpu-Ha, Barceló Maya Tropical - All Inclusive is near theme parks and on a private beach. Cenote Cristalino and Puerto Aventuras Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Ecopark Kantun Chi and Xcaret Eco Theme Park. Traveling with kids? Consider Xplor Theme Park and Akumal Ecological Center. Spend some time exploring the area's activities, including golfing and skiing.

What's nearby

  • Ecopark Kantun Chi - 9 min walk
  • Cenote Cristalino - 12 min walk
  • Puerto Aventuras Marina - 4 min drive
  • CEDAM Museum - 4 min drive
  • Oasis Beach - 6 min drive

Restaurants

  • Paparazzi — 4 min drive
  • Le Bistrot Chez Dede & Lalo — 4 min drive
  • Dolce Vita — 4 min drive
  • Jessie Gelato — 4 min drive
  • The Pub — 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 71 min drive

About this property

Barceló Maya Tropical - All Inclusive

4-star luxury property by the ocean
Active travelers can enjoy rowing/canoeing, windsurfing and basketball at Barceló Maya Tropical - All Inclusive. Indulge in aromatherapy, hydrotherapy, and a facial at U SPA, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants. Aerobics classes are offered at the health club; other things to do include beach volleyball, sailing, and scuba diving.
Other perks at this property include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and a swim-up bar
  • Free self parking
  • A pool, 2 outdoor tennis courts, and a 24-hour front desk
  • Express check-in, express check-out, and a playground
  • Guest reviews give top marks for the beach locale
Room features
All 478 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch LCD TVs with premium channels
  • Furnished balconies or patios, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Access to onsite nightclubs
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/café
  • 3 beach bars, 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business center
  • Conference space (9999 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Day bed
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 100
Late check-in fee: USD 100 for check-in between 12:30 AM and noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
An airport shuttle service (surcharge) is available on request.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 123 per vehicle (one-way)
  • Early check-in fee: USD 100 (subject to availability)
  • Late check-in fee: USD 100 for check-in between 12:30 AM and noon
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 484 out of 991 reviews
5 - Excellent 49%
Rating 4 - Good. 276 out of 991 reviews
4 - Good 28%
Rating 3 - Okay. 134 out of 991 reviews
3 - Okay 14%
Rating 2 - Poor. 58 out of 991 reviews
2 - Poor 6%
Rating 1 - Terrible. 39 out of 991 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was horrible, and the mask requirements OUTSIDE were ridiculous and not logical. The majority of the staff were not pleasant, and appeared to have low moral, and not care or seem to enjoy their job. If you had a question about anything, most staff would say they didn’t know, ask the front desk…the front desk was not very friendly at all. This place is suck and has gone downhill significantly. One staff person said the resort was owned by Europeans and did not treat staff well.
Stayed 6 nights in Nov 2021

4/5 Good

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked how close the pool was to the ocean could be at both
Stayed 7 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the biggest thing was how great all the staff treats you. Always offering you more, and being so kind. Another thing that stood out was the immaculate gardens/beach/everything. I can't imagine picking anything over this place
Stayed 12 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is well kept and very beautiful. Lots of pools and the ocean was amazing. The room was nice. Thanks for everything and we will be back next time!
Stayed 11 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with lots of attractions
Stayed 4 nights in Oct 2021