Find All-inclusive Resorts in Punta Cana

Property is nice. Staff was mostly friendly. Buffet was below average. At Barcelo Bavaro Beach there was only 1 restaurant for Buffet unless u want to travel to the Palace side. Only ate at the buffet for breakfast and 1 lunch during my stay. Food was ok nothing to write about. I don’t like the fact that the buffet closed for a couple of hours between 3-5 to set up for dinner so there was nowhere to eat during that time. For dinner we reserved the specialty restaurant, food was ok extra charges for hibachi and Italian restaurant. At the steak restaurant I ordered NY strip medium rare but it was raw. Most of our dinner we didn’t finish due to lack of taste. At the hibachi mostly everyone on our table didn’t finish their food and I heard a few complaints about the food. On the menu they had filet mignon but what they serve wasn’t. I booked this resort because of the adults only part, thinking it would be a fun resort but there was no entertainment by the pool all day. Except for Saturday 1 hour pool party. They could have at least had music playing during the day but there was none. I saw a pic of a foam party in there review but they didn’t have one. So if you’re older and want a quiet vacation this is ur resort.

The room was very good nice AC

The property was not kept well not enough staff to attend all the water when it rained mosquitoes in the rooms were out of control the food was limited just wasn’t what expected of a hotel of that class , they closed many restaurants and buffet during the week

This hotel was probably the best hotel I been too. We did preferred and it was the best service we received! Everyone is so happy and nice!!! We loved Luis and Rosa! They went above and beyond!!

1. Check in issue was the security deposit, which is selected at random by the staff, stayed before and they double wht they put on hold per day. 2. Beautiful room , 5323 army of cleaning staff -but dirty under bed, told them about a burned out light on the first day - they never changed it. 3. Never been in a hotel that staff is eager to argue and fight , we had breakfast at la caña on Friday , a rest tht sits about 200 we were 2 tables in, 2 ppl and a 4 ppl table , waiter was rude to us because we asked were was our breakfast after waiting for 40mins. 4. Inconsistent service , no turned down service last night of the stay , like any 3 star hotel - not a expected in this 5 star hotel - and we were dealt with the “we will call you back in 5 mins , answer , which they never did and we kept calling back. We had to do with no clean towels for next morning. 5. At no point before we left , or while checking out did someone from management approached us to explain or excuse the lack of service, and of course they double charged our card which till date we are still waiting for the to release of the hold . Shame such a nice property is run so poorly while being incredibly staffed but without training. Definitely quality over quantity does apply.