搜索罗芙奥的城堡

“ Everything was wonderful”

“Very clean ”

“Wonderful all around ”

“We upgraded (paid extra) to reserve a higher level room. This turned out not to be an upgrade because when we arrived we realized 1 of the 2 elevators was not working. Later we were told 1 elevator was out because it hadn’t been inspected as it should be. After we arrived, checked in and settled in to our 9th floor room, we were notified BOTH elevators were out. We reached out to the front desk and were asked “you can’t take stairs?” From that point on, elevators were repaired and then back……

“非常好，床很大，很安静”

“Staff was friendly, bartender was helpful, and the rooms were clean and comfortable. ”

“Stayed at this property during a recent visit to Charleston. Although we did have a few glitches with our room, the staff was attentive to our concerns and quickly made things right. The location is convenient while not quite downtown in the historic district. I give this hotel high marks for their customer service and overall hospitality - desk staff and management. ”