“Very clean property. Comfortable furnishings. The host is friendly. Really great location for an overnight stay to visit an elderly relative. It allowed us more time to visit than drive 30 minutes to a hotel. We booked two rooms each including a half bath and it was sufficient for a nights stay. We didn’t realize the towels were upstairs in the main bathroom. We also couldn’t get the Tv to connect to the WiFi but it was late so it wasn’t a big deal. Other than that, nice place to stay in……
“The hotel lobby was hot with a weird smell, as well as the hallways.
The bathroom could have been cleaner.
The air conditioning was not working properly so the room was hot.
Noise vibration was in the wall of the room.
Staff was notified and did nothing about it.
I don’t recommend anyone stay here.”
“Upon arriving, we were told that Hotel.com had booked us a smoking room. I showed them the e-mail confirmation on my computer only to get remarks such as, "That won't change anything" "It doesn't matter what your e-mail says"... We asked if they could make the change and the lady first said no, and it's not because they were full, just because they got the information that we wanted a smoking room, while never providing any proof that was the what happened. After some negotiation, we were able……
“I used to think that Hampton Inn was a hotel where you would always receive the same standard of service and maintenance. Clearly, that’s not the case.
I travel a lot for my business and usually stay at Marriott properties. But, I hadn’t stayed in Hilton properties for a while, so I decided to try some again to see how they compared. The standard that I assumed is no longer that same standard.
This particular hotel is in need of a major facelift, and there are some issues with the staff. The……