InterContinental Santiago

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View from Room
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
View from Room

Overview of InterContinental Santiago

InterContinental Santiago

4 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Av. Vitacura 2885, Las Condes, Santiago, Region Metropolitana, 7550024

Explore the area

  • Popular LocationCostanera Center6 min walk
  • Popular LocationGran Torre Santiago6 min walk
  • Popular LocationBicentennial Park11 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)19 min drive

Choose dates to view prices

About this area

Santiago

Located in Santiago, InterContinental Santiago is in the business district and near a metro station. Los Leones Golf Club and Santiago Cable Car: Oasis Station are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Costanera Center and Drugstore. Looking to enjoy an event or a game while in town? See what's happening at National Stadium or Estadio San Carlos de Apoquindo. Spend some time exploring the area's activities, including a ski shuttle and golfing.

What's nearby

  • Costanera Center - 6 min walk
  • Gran Torre Santiago - 6 min walk
  • Bicentennial Park - 11 min walk
  • Los Leones Golf Club - 15 min walk
  • Sculpture Park - 15 min walk

Getting around

  • Tobalaba Station - 8 min walk
  • Santiago Central Station - 26 min drive
  • Arturo Merino Benitez Airport (SCL) - 19 min drive

Restaurants

  • Terranée — 1 min walk
  • The Lobby Bar and Resto — 1 min walk
  • Don Carlos — 2 min walk
  • Le Due Torri — 2 min walk
  • Sushi House — 3 min walk

About this property

InterContinental Santiago

Romantic ski getaway with 3 restaurants
InterContinental Santiago guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a sauna. All 382 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include minibars and rainfall showerheads. Housekeeping is available on request.
InterContinental Santiago offers 382 accommodations with minibars and espresso makers. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • Available in some public areas: WiFi (USD 20 per day)
  • WiFi speed: 25+ Mbps
  • WiFi in public areas has a 3-device limit
  • In-room WiFi has a 3-device limit

Parking and transportation

  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 20-25 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping
  • Spa services

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 42-inch LED TV
  • Cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 2 2021 to December 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 20 per day (3-device limit, rates may vary)
  • Fee for wireless Internet in public areas: USD 20 per day (3-device limit, rates may vary)
  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hotel Santiago
InterContinental Santiago
Santiago InterContinental
Intercontinental Santiago Hotel Santiago
InterContinental Santiago Hotel
InterContinental Santiago Hotel
InterContinental Santiago Santiago
InterContinental Santiago an IHG Hotel
InterContinental Santiago Hotel Santiago

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 84 out of 259 reviews
5 - Excellent 32%
Rating 4 - Good. 87 out of 259 reviews
4 - Good 34%
Rating 3 - Okay. 43 out of 259 reviews
3 - Okay 17%
Rating 2 - Poor. 26 out of 259 reviews
2 - Poor 10%
Rating 1 - Terrible. 19 out of 259 reviews
1 - Terrible 7%

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Disliked: Staff & service
Good location rude staff
Clean room slow service and rude staff at the front desk. Nice location very expensive parking good restaurants around
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was in a nice safe district close to restaurants. Not the most interesting area.
Stayed 1 night in Jan 2020

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019