Ratings based on 660 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Vancouver BC

Average

Posted Apr 18, 2017
Hotel was ok, but 2-3 rooms next to mine we being renovated and there was construction noise. Hotel mangent should have considered postponing construction over the Easter long weekend.
Comment from Hotel Management
Apr 23, 2017 by Heidi Holman Front Desk Manager, Hotel Management
Thank you for your feedback regarding your recent stay at the Bellevue Sheraton. We apologize that you experienced the disturbance with the construction noise. We hope to have the opportunity to serve you again the future the next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
Clean room, a bit older than the other sheratons (the ones I have stayed at) but it's generally pretty good.
Comment from Hotel Management
Apr 19, 2017 by Heidi Holman- Front Desk Manager, Hotel Management
Thank you for your feedback in regards to your stay at the Bellevue Sheraton. We hope to have the opportunity to serve you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Great value

Posted Apr 16, 2017
The hotel has been renovated and rooms are very clean.
Comment from Hotel Management
Apr 16, 2017 by Heidi- Front Desk Manager, Hotel Management
Thank you for staying with us at the Bellevue Sheraton. We greatly appreciate your feedback and hope to have the opportunity to serve you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from kelowna

Great Stay

Posted Apr 3, 2017
Pros: Staff, room, pets stay free
Everything was great. We come to Seattle every few weeks an Sheraton has been the best for what you get a a great price! We were upgraded due to minor construction and location is fantastic.
Comment from Hotel Management
Apr 4, 2017 by Heidi Holman- Front Desk Manager, Hotel Management
Thank you for staying with us at the Bellevue Sheraton, and we greatly appreciate your feedback. I am happy to hear the front desk took care of you with the construction noises. We hope to have the opportunity to serve you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2017
Quick and resourceful checkin. Did not use shuttle to mall, but was glad to have option.
Comment from Hotel Management
Mar 27, 2017 by Heidi Holman- Front Desk Manager, Hotel Management
Thank you for staying with us at the Bellevue Sheraton! We greatly appreciate your feedback, and are glad to hear you had a great experience at check in. We look forward to seeing you again next time you are in town.
1 out of 5
by A verified traveler from loon lake washington

BEWARE your room might not get cleaned.

Posted Feb 20, 2017
Pros: Room Service top notch. Food very very good. Room service personal outstanding.
Cons: ROOM SERVICE. Front desk knowing how to handle a phone issue and how to send someone up to collect garbage at least.
Location: Perfect location. Close by the best mall in Seattle.
Had to go get towels from the front desk because room was NOT cleaned. Phone is not work either one. Told front desk phone didn't work. No maintenance person showed up. Had to clean room of garbage and place in the hall way. NO we were not a guess that choose the green room treatment.
Comment from Hotel Management
Mar 27, 2017 by Heidi Holman- Front Desk Manager, Hotel Management
Thank you for staying with us at the Bellevue Sheraton. We greatly appreciate your feedback. I apologize that the room was not cleaned and the phone was not fixed. These are definitely issues we should have taken care of right away for you. I hope we will have the chance to make this up to you in the future. Please feel free to reach out to me directly and I will be happy to assist you personally on your next stay with us. Thank you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Ma

Overall average hotel for business travel

Posted Feb 5, 2017
Pros: Location
Cons: Draining system in the bathroom.
Location: good restaurants
The location was great for our business meetings for the week, and only a short ride to Seattle for Pike Market, etc. However, the rooms are on the small side. For instance, if the chair at the desk is not rolled under the desk, you can't get around the bed. while the room was generally clean, the sink and shower drains do not flow very well. You have standing water for several minutes after taking a shower and brushing teeth.
Comment from Hotel Management
Feb 18, 2017 by The Sheraton Bellevue Team!!, Hotel Management
Hello Lola, Thank you for choosing to stay with us. We appreciate your feedback. We have taken not of your comment and will work on improving the things you pointed out. We look forward to your future stays.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2017
Rooms are small but good enough for a short business trip.
Comment from Hotel Management
Feb 18, 2017 by The Sheraton Bellevue Team!!, Hotel Management
Thank you for choosing to stay with us. We look forward to having you back.
3 out of 5
by A verified traveler

Posted Jan 24, 2017 on Hotels
Good service, but hotel is in need of refreshing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
Timely responsive staff, cordial polite. Easy parking egress and exit