Secret Harbor Tours

We had to request towels several times.

St. Thomas is prone to blackouts. During our stay we experienced one which left us without AC in a very hot destination. This villa does not have a back up generator for when the power goes out. Outside of that this place was great and the owners were responsive when we contacted them. All other amenities were taken care of even beach chairs, cooler, beach umbrella, and some snorkeling gear!

God forbid anything runs out . It’s your fault . God forbid they make a mistake it’s your fault and you need to figure it out . Going to the coffee shop was an experience to say the least it’s as if we weren’t wanted there . The receptionist made a mistake and she went and got someone to the back to come and yell at us . Then proceeded to run the order incorrectly then said you didn’t pay correctly although they got the order incorrectly then ran out of the items , didn’t want to make / process those orders . Hotel food good and drinks . If going to coffee shop Just order coffee and walk away . Bar tenders were great . Check in agents great . The people Meant to entertain . Make things be smooth . Ask questions wanted to be unbothered . It’s as if pay your charge and don’t bother us . My family and I were very low maintenance. I spent most of the week crying over my dad’s passing . Instead of empathy it was more give me your money . The nature was beautiful the island stunning . We had to leave the resort and go to coki beach for a little humanity . Being amongst the locals . Even when lunch cost more - the kindness the sweetness the level of service all worth it . I would say this is great for a place to stay . Although the balcony was full of roaches . Huge flying scary ones we sprayed the walls and entire balcony to rid of . Beach stunning . Idk mixed feelings I’d like to experience it at its best . Very disappointing specially after it a