Secret Harbor Tours

The studio was clean, the staff was always available when needed, the swim-up bar fabulous and the bar was excellent and the alcohol drinks outstanding.

God forbid anything runs out . It’s your fault . God forbid they make a mistake it’s your fault and you need to figure it out . Going to the coffee shop was an experience to say the least it’s as if we weren’t wanted there . The receptionist made a mistake and she went and got someone to the back to come and yell at us . Then proceeded to run the order incorrectly then said you didn’t pay correctly although they got the order incorrectly then ran out of the items , didn’t want to make / process those orders . Hotel food good and drinks . If going to coffee shop Just order coffee and walk away . Bar tenders were great . Check in agents great . The people Meant to entertain . Make things be smooth . Ask questions wanted to be unbothered . It’s as if pay your charge and don’t bother us . My family and I were very low maintenance. I spent most of the week crying over my dad’s passing . Instead of empathy it was more give me your money . The nature was beautiful the island stunning . We had to leave the resort and go to coki beach for a little humanity . Being amongst the locals . Even when lunch cost more - the kindness the sweetness the level of service all worth it . I would say this is great for a place to stay . Although the balcony was full of roaches . Huge flying scary ones we sprayed the walls and entire balcony to rid of . Beach stunning . Idk mixed feelings I’d like to experience it at its best . Very disappointing specially after it a