Secret Harbor Tours

Great place to stay for vacation! Friendly staff, good food at the restaurant and great vibes! Very beautiful property.

The property itself is between 3-4 stars. It was fine for the price I paid however the Timeshare pressure was ridiculous. They don’t mention that when you’re booking this place. They really push you and once you agree (if you agree) it’s very unorganized! We got off the plane, very jet-lagged and tired. They pressured us into an immediate timeshare presentation while we waited on our room to be ready. They shuffled us to an entirely different location and once we got there, those at the actual place said they were fully booked. We wasted hours of out time!!! Not the ideal way to start your vacation. No compensation for this whatsoever. Then, when we finally got into our room, it wasn’t at all what we reserved! We reserved the suite with a walk-up loft area. I really wanted to complain but immediately thought of that White Lotus episode where the guy wasn’t satisfied with his room. 😂 I was just over it and wanted to relax. In addition to that, there was no room service during our stay! We are low maintenance but it would’ve been nice to have our room refreshed. If you opt to stay here, just forego the Timeshare presentation and enjoy your vacay. Other guests have said they had the typical time suck nightmare experience as well… And ensure your room type when you check in! Have them put it in the notes. They said we had the walk-up loft area upon checking in but when we got to the room hours later, it was a small hotel/type room.

Within walking distance of town and staff friendliness.