Ratings based on 1,210 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from canada
The worst hotelPosted Sep 29, 2017
My few hours in the hotel was horrible, no parking, no fridge in the room, no house coat, so noisy. When I complained the staff was so mad at me, told that if I am not happy with what the hotel offers, she will gladly refund my money back to me, I had to look for another hotel accommodation that night, I checked in at 6pm, left at 7pm, my experience was very poor, I made the reservation one week prior. I will not recommend this hotel to anybody. Just to mentioned a few the bathroom was so dirty with mold and rusty stains on the bathtub.
for Everyoneby A verified traveler
Decent hotelPosted Sep 13, 2017
Cons: The windows, please clean it.
Our room is facing both falls, the view is just magnificent. Overall cleanliness is okay, the windows could use some cleaning. Didn't interact much with staff hence no comment on that. Not your modern looking hotel.
for Everyoneby A verified traveler from San Diego
ConstructionPosted Sep 11, 2017
Pros: Self park in the public parking lot nearby for $12/day Easy access to the subway to get to downtown DC
Cons: Fresh towels (not rehung because they look unused)
Location: Easy access to downtown DC via nearby subway.
There is major construction going on next door to this hotel: starts at 7am ends at 5pm. If you need a quiet environment during the day this might not be the hotel for you at this time.
for Everyoneby A verified traveler from New York
Nice hotel close to Metro station and food.Posted Sep 1, 2017
Pros: Room was clean, and comfortable.
Cons: Some USB charging ports would be a great addition. Also, the A/C is on the loud side. It seems that the fan is on high all the time.
Location: Couple of good restaurants, 'Not Your Average Joe's', 'Potbelly's'. Ben and Jerry's close by too. Walking distance to Metro.
Hotel was nice, had the usual continental breakfast, was 3/4 blocks away from the Metro Station. Found a parking garage nearby that was definitely cheaper than paying for the valet parking. The drop off/pick up area/driveway is very tight.
for Everyoneby A verified traveler from Virginia
A view to constructionPosted Aug 18, 2017
Fascinating to watch construction of the new parking garage from on high. We were on the 8th floor and the construction crewmen next door were busy pouring concrete columns. The hotel was very comfy. The staff were kind and friendly. 200 feet from the Fillmore! We walked to the venue in just about 2 minutes. We will be back.
Misled-mistreatedPosted Jul 16, 2017 on Hotels
We were disappointed because there was major construction- not disclosed. We would not have stayed there. Also coffee pot broken and not replaced until we walked it down.Bathroom very dirty, mold all over shower and tufts of hair and dust on floor.
Posted Jul 13, 2017 on Hotels
for Everyoneby A verified traveler
Great continental breakfastPosted Jul 11, 2017
Great staff in all areas. The room was great the front staff excellent. And love the after hour security to get to the floors after hours
for Everyoneby A verified traveler from Columbus, OH
OpinionPosted Jul 6, 2017
Pros: Everything, especially the staff.
Cons: The driveway!! It was really hard to find.
Location: The location is close to everything!! It was walking distance to shopping, restaurants, and outdoor activities.
EVERYONE was so helpful and professional! What a first class group of people! Out of thousands of hotels which I have stayed, this was by far my favorite! The place was immaculate and close to everything.
by A verified traveler from washington dc
It was horrible!Posted Jul 5, 2017
First of all the shower was disgusting! Then the shower head made weird noises! I Guess the plumbing system is terrible. Then the hotel was going through construction which was annoying! The hotel just looked cheap and gross! Then the hotel has no parking so I parked on the street and ended up getting towed and had to pay 330, the hotel had no sympathy at all. I would never stay there again.