得梅因Simon Estes Riverfront Amphitheater附近酒店

“Nice staff and very nice room”

“Clean room. Really nice showers”

“Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not……

“A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. ”

“Hot tub could have been hotter ”

“Very friendly staff. Room was clean and nice. ”

“Excellent costumer service ”

“Very quiet, very convenient, like it very much, the service is very good”

“Super Nice place the staff were nice totally loved this place”

“看起来酒店有很多年的历史，被子有点旧，这几天很冷没有暖气，前台工作人员告诉我们没有暖气，但是她们提供了毛毯，酒店大堂的水流声真的很吵闹，好在隔音还不错，早餐只供应到9点，唯一的热食只有芙蓉蛋，我起床时间比较晚，8点55分到达餐厅的时候，只来的及点了一份芙蓉蛋和一杯果汁，然后她们开始收拾关闭早餐，也没有咨询我是否还需要更多的食物，因为她们准备关闭早餐供应。整体来说，性价比一般，不值得你花费180美金住宿一晚。”

“Nice place”

“Didn’t see it”

“6yy”

“The most unique thing about this hotel is that it smells so bad that ive never feel so. The smell made me so uncomfortable and caused trouble when trying to sleep. Dont reserve this hotel if you see this comment! ”

“great quite place. ”

“Very comfortable room. Close to the airport. Friendly staff. ”

“A clean and safe place to stay in Des Moines, especially by the airport. They also offer a park and stay deal, for those who need to fly out but leave their car somewhere. The staff were extremely kind, but we didn't have a pleasant experience with the lady running the breakfast in the morning. She could have been tired, but was short with us trying to make a waffle. The rooms are outdated, but in good condition for the most part. We really enjoyed the pool and hot tub area, which was also……

“My family and I enjoyed our stay at the Hilton Garden Inn Des Moines Airport. The facility and our room was clean. The staff was friendly throughout our stay and a shuttle was provided to and from the airport which made it even more convenient. I would definitely stay again if I returned to Iowa.”