“We got a room right in front of the exit door was very noisy. found what looked like public hair on sheets. also found a blood stain on one comforter.”
“The front desk staff were very helpful with the many problems we ran into at the property. First, we had mice running through our hotel room. That already threw us off, but we tried to enjoy the stay and hoped we were imagining things. Kids kept banging on our door and waking our newborn. We reported it to the front desk; the woman there wanted to help, but there wasn’t much they could do. After the constant banging sent our baby into a full crying fit, we had to leave. She refunded our stay.”
“Wonderful property and great staff. Found out late in our second day that the room door didn’t actually lock and our room was not secure while we had been away. Staff did offer to move us to a different room.”