“I had higher expectations for an executive suite for starters. Floor was sticky with bare feet, fancy ceiling light with fan but the fan part was just for looks-needed a separate remote to turn the fan on, asked front desk and they had no clue. Also, my husband stood on the bed to see if there was buttons on top of the fan....do not do a white glove test here. The tops of the cabinets were dirty with leftovers from someone else's stay. The microwave cubby was filthy but the microwave that wasnt……
“The front desk staff were very helpful with the many problems we ran into at the property. First, we had mice running through our hotel room. That already threw us off, but we tried to enjoy the stay and hoped we were imagining things. Kids kept banging on our door and waking our newborn. We reported it to the front desk; the woman there wanted to help, but there wasn’t much they could do. After the constant banging sent our baby into a full crying fit, we had to leave. She refunded our stay.”