Spring Valley Vacations from $204

It was best hotel I ever been to

We really enjoyed staying here, there are numerous activities for the whole family. Next time, we will bring the kids to enjoy. Great hospitality. We had an issue with someone above us but security handled it immediately.

Carpets in the general use area needs to be clean

The rooms were spacious and it was enjoyable to go downstairs to the casino. We traveled with our children and children are not allowed at the pools. You have to shuttle or walk to the RV area to utilize their pool. While we understand the idea of it, our room was a pool view and hardly any adults utilized the pools. I think if children were allowed or permitted for a specific time frame, revenue would increase and make it easier for families traveling. That said, it wasn’t ideal but we enjoyed the RV pool area as the views were nice.

The staff (Krystal, the dad joke fan, Sam, Gabriel, Ray, Bradly) and food is amazing! rooms are comfortable, clean and hotel is perfectly located. San Diego has a ***HUGE*** homeless problem, and this makes it a pain to come home after 9 pm. as the door staff had a hard time distinguishing a hotel guest from homeless person, (which is hard when you don't look up from your phone) But other than that inconvenience, our stay here was wonderful. Note for management, the bathroom on the second floor is not ADA compliant. While I was using the gender neutral bathroom, an older guest who had vision problems could not find the exit because the exit is painted black and the exit sign is out of sight, and this older man was very frustrated. See photos, suggestion move sign so its visible from inside bathroom. Further, our bathroom sink was clogged the entire stay, the fridge was leaking water, and the shower needed help as when you took one, it got water everywhere. These things make me question the value of my stay. I also heard another guest talking to staff about problems with their fridge.