纽波特圣托马斯教会附近酒店

“Room was much bigger than expected (possibly an upgrade) and seemed to have been recently renovated. Spotlessly clean and comfortable bed. Breakfast was included although my invoice stated room only. Apparently all rooms here include breakfast which was very good. Highlight really was the friendliness of staff which is probably because it’s an independent property and they genuinely want to make guests feel welcome. ”

“Cleaning & quietly ”

“The room seemed clean, dirty towel that was left was removed after this was pointed out. Room was well equipped with coffee maker and kettle, nice modern bathroom. To our surprise the room was not cleaned during the day and towels not refreshed. Also coffee, tea, water etc was not replenished. Breakfast in the local pub across the square was not good. No fresh fruit for instance and the used ingredients were not the best.”

“The room was clean, with modern/quirky tech features. The staff were very friendly and accommodating to our needs, providing a place to store our luggage after the check out time. The hotel is in a good location for the Redjet passenger ferry and the high street with bars and restaurants. It is also located a few mins walk from the taxi rank and bus stop that has connections to Newport.”

“Unfortunately the room requested was not available as we had our small dog with us so were allocated a dog friendly room which was fine but it only had a 4’6 bed which really is not expected these days. Following the downgrading of the room by the hotel and being advised that the room requested would be cheaper. The new price unfortunately was not honoured despite numerous requests for a refund so overall not the best experience.”

“I recently had the pleasure of staying at a hotel for a two-night getaway, and overall, it was a good and relaxing experience. The hotel's convenient location, excellent service, and serene ambiance made for a memorable stay. However, I did come across a minor issue with mould near the shower area, which slightly dampened my experience. The service at the hotel was exceptional. From the moment I arrived, the staff were warm, welcoming, and attentive to my needs. They went above and beyond to……

“Stayed 1 Night, Great room with very comfortable bed and very clean, good food and very large breakfast. Will definitely book again..”

“We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel……

“Friendly staff, clean rooms and quite comfortable. I would have scored it higher if the thermostat on the radiator was working. The room became uncomfortably warm during the night, and I had to open the window because I couldn’t adjust the radiator”

“Polite and helpful customer service. Clean and cozy. The breakfast is very good especially the fish. The only draw back is the WiFi - as it is free, its bandwidth is limited, so a bit slow and unstable.”

“The room was very clean & tidy & the bathroom had nice soaps, shower caps, shower gels & body lotion nicely presented. Staff were helpful & friendly.”

“We recently stayed at The Ocean View Hotel from 13th–15th February and unfortunately were very disappointed with our experience. We chose this hotel specifically because of the facilities advertised on the website, including a swimming pool, bar, coffee shop, evening dining, jazz club with cocktail bar, and the daily “Happy Hour” promotion. These amenities were a major factor in booking what we hoped would be a relaxing weekend break. However, on arrival—and throughout our stay—we discovered……

“酒店简单干净，服务人员热情礼貌~ 因为这还是一家餐厅兼酒吧，所以饭做得非常好~”

“Friendly staff to both us and the dogs. Meals in the restaurant very good ”

“Nice hotel with good breakfast. Quiet and have a good view for our room. Need to improve hot water supply and upgrade wifi for guest rooms.”

“Reported toilet not flushing before we went out for dinner, staff said they would fix it while we were out, come back not fixed had to phone again they tried again unsuccessfully and only then offered different room this was 9 o'clock in the evening. Think this could have been handled net”