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Everything about this hotel is top notch; rooms, cleanliness, staff, location, how quiet it is, etc etc etc, There's not much point going into more detail, it's great. The only stumbling block is the price, but it's worth it if you can afford a night or two; we shelled out for a couple of nights ...
A very comfortable and quiet hotel and the staffs were extremely helpful and very courteous. Dining recommendations all fitted my expectation.
Great view of Tokyo Japan from your room Hotel staff cleans your place 2-3 times during the day to make sure your place is well kept. Never ran out of bottle water and always filled anything that was used. Never had such amazing service like this before. Free access to gym, internet, pool, and classes. ...
Excellent overall. Their breakfast buffet is superb. Concierge direct us to two nearby attractions that helped fill in our day. Don't miss the Naruko Tenjinja Shrine, a hidden treasure.
We loved this hotel. We had booked it as a treat for our last night in Japan with a panoramic view and they upgraded us to a higher floor. The higher floors have a separate lift area and you certainly feel special. The room was beautiful and large with a lot of nice amenities and a balcony. We went ...
A good hotel to base yourself in if you want a true Shibuya experience - so close to everything and nice to return to after a long day shopping
Very enjoyable stay from check-in to check-out. Wonderful breakfast, very clean room, airport shuttle and metro access. One of the best areas in Tokyo.
Went for a business/weekend trip to Tokyo. Decided to give Westin a try since we've never stayed there before. The room was big and comfortable. Smoking room available. Clean. Breakfast on point. Close to shops and not very far from subway. Staff very courteous and speak English. Everything high ...
I’m staying 75-100 nights in 5-star hotels per year, mostly in Asia, Australia and the U.S. The Imperial Tokyo is my favorite hotel because the service quality is out of this world (housekeeping, business center, restaurants, reception, reservation etc), and where else can you choose from 17 in-house ...
The staff was great. I will be writing them a personal thank you as soon as I get over my jet lag as I just got home to Los Angeles some hours ago. The Four Seasons staff members have always been great as I stay at a lot of Four Seasons Hotels. But, this afternoon at 2PM, it was incredible for a ...
We enjoyed our stay emensely. Our bed looked out over Tokyo harbour. The food was excellent. It was the perfect way to balance out the busyness of Tokyo streets with the quiet, calm luxury of the hotel.
Great location less than one block from train/subway station. Park surrounds the hotel and is very pleasing. Facility is modern and very clean, onsen was very nice.
Traveling with small children isn't always easy. Hotel staff went above and beyond to make sure we were accomadated to our fullest satisfaction. Friendly, polite and very helpful! Thank you so much! We had a wonderful stay at Mandarin Oriental Tokyo. Perfect location, easy access to various food ...
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