“My wife and I were completely dissatisfied with our stay there. There were bugs inside the room, the bathroom smelled like urine, and the shampoo dispenser in the shower was completely empty. What I paid for the room was barely worth half that. We attempted to get a refund of some of the money, but were told that since it was booked through Expedia, a refund was not possible. We were also told that the room would have been less if we hadn't booked through Expedia. We feel ripped off and would……
“Issues with my "suite"
- A/C not on at arrival
- A/C kept showing error code E9. Had to restart it 10x/night to keep room cool. All "maintenance" did was unplug it plug it back in again before leaving and never checking on us again.
- No soap, dish soap, or toilet paper on arrival.
- Room was DAMP. Carpet was damp. Tile was slick.
- Drinkware was found dirty in the cabinets.
- Bedding smelled like it had been left in the washer too long.
Communicated all of this to front desk, and all I……