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Reviews
9.2 out of 10
Wonderful
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Room options
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Showing 4 of 4 rooms
View all photos for Deluxe Twin Room, Multiple Beds, Accessible, City View

Deluxe Twin Room, Multiple Beds, Accessible, City View
9.0 out of 10
Wonderful
(2 reviews)
Highlights
Separate dining area
Air conditioning
Free cribs/infant beds
Smart TV
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
View all photos for Standard Double Room, 1 King Bed, City View

Standard Double Room, 1 King Bed, City View
10.0 out of 10
Exceptional
(2 reviews)
Highlights
Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Smart TV
Ceiling fan
2 bedrooms
Hair dryer
View all photos for Junior Suite, 2 Bedrooms, City View

Junior Suite, 2 Bedrooms, City View
10.0 out of 10
Exceptional
(1 review)
Highlights
Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Ceiling fan
View all photos for Suite Junior

Suite Junior
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Hilton Tulum Riviera Maya All-Inclusive Resort
Tulum
- Pool
- All inclusive
- Spa
- Kids pool
8.4 out of 10, Very Good, 1,864 reviews
$322 nightly
The price is $322
Jul 18 - Jul 19
Total includes taxes and fees
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About the neighborhood

Calle Bubulek Entre Av, Satelite y Geminis, Tulum, QROO, 77780
About this property
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Prana Boutique Hotel
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Total includes taxes and fees
Property amenities
Room amenities
Policies
Important information
Optional extras
- Fee for local cuisine breakfast: approximately USD 8 to 15 per person
- Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Biwa Tulum Hotel
Biwa Hotel
Biwa Tulum Hotel
Biwa Tulum Tulum
Biwa Tulum Hotel Tulum
Frequently asked questions
Biwa Tulum Reviews
Reviews
9.2
Wonderful
9.8/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
Dec 16, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024
8/10 Good
Oscar
Jan 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oscar
Stayed 1 night in Jan 2025
10/10 Excellent
Verified traveler
Feb 17, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 4 nights in Jan 2025
10/10 Excellent
David
Feb 17, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
David
Stayed 2 nights in Feb 2025
10/10 Excellent
Marguerite
Feb 3, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Tulum
Marguerite
Stayed 1 night in Feb 2025
10/10 Excellent
Job
Jul 30, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Job
Stayed 2 nights in Jul 2022
10/10 Excellent
Ofelia
Jan 4, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ofelia
Stayed 2 nights in Dec 2024
10/10 Excellent
Matthew
Jun 26, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matthew
Stayed 11 nights in Jun 2024
8/10 Good
Philip
Aug 26, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Philip
Stayed 2 nights in Aug 2023
10/10 Excellent
Jared
Aug 20, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Jared
Stayed 2 nights in Aug 2022
10/10 Excellent
Ekaterina
Aug 3, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ekaterina
Stayed 4 nights in Jul 2022
8/10 Good
Nicole
Mar 1, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicole
Stayed 12 nights in Feb 2024
8/10 Good
Brian
Jul 27, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian
Stayed 3 nights in Jul 2022
10/10 Excellent
Jessica
Jan 7, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Jessica
Stayed 15 nights in Dec 2022
10/10 Excellent
Nicolette
Apr 27, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicolette
10/10 Excellent
Edith
Oct 12, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edith
Stayed 1 night in Sep 2022
6/10 Okay
Michael
Apr 1, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Michael
Stayed 7 nights in Mar 2023
8/10 Good
Deon
Mar 26, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back at Biwa!
Deon
Stayed 3 nights in Mar 2024
10/10 Excellent
Jesse
Mar 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jesse
Stayed 4 nights in Feb 2025
10/10 Excellent
Jordan
Jan 18, 2025
Jordan
Stayed 3 nights in Jan 2025
8/10 Good
Stefan
Jan 13, 2025
Liked: Cleanliness, staff & service, amenities
Stefan
Stayed 9 nights in Jan 2025
8/10 Good
Nely
Dec 24, 2024
Liked: Staff & service, amenities, property conditions & facilities
Nely
Stayed 4 nights in Nov 2024
8/10 Good
Jaime
Dec 23, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Jaime
Stayed 4 nights in Dec 2024
10/10 Excellent
Alexandra
Dec 7, 2024
Alexandra
Stayed 2 nights in Nov 2024
10/10 Excellent
Carolina
Oct 12, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carolina
Stayed 2 nights in Oct 2024