Near the Tulum Mayan Ruins, Hotel Sonno Caliza Tulum offers a serene retreat with a rooftop terrace and rejuvenating spa services. Relax by the children's pool, rent bikes to explore the area, or enjoy convenient amenities like concierge services and tour/ticket assistance.
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Property payment types
Important information
Optional extras
Rollaway bed fee: USD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Pool access available from 9:30 AM to 9:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Hotel Sonno Caliza Tulum have a pool?
Yes, this property has a children's pool. Pool access is from 9:30 AM–9:30 PM.
Is Hotel Sonno Caliza Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Hotel Sonno Caliza Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Sonno Caliza Tulum?
Check-out is at 11:00 AM.
Where is Hotel Sonno Caliza Tulum located?
Located in Tulum City Center, this hotel is 0.5 mi (0.8 km) from Dos Aguas Park and 2.2 mi (3.5 km) from Tulum Mayan Ruins. Hunab Lifestyle Center and Hospital de Tulum are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Heel lief en behulpzaam personeel, schone grote kamers, fijne en schone badkamer, mooi zwembad. Locatie is perfect. Enige opmerkingen: niet aan beide kanten van het bed een stopcontact en de wifi is op de kamer erg slecht (geen wifi en ook geen mobiele service). Al met al echt een heel erg fijn hotel, ik zou het zeker aanraden!