Utica Vacations from $254

Smell of room was bad otherwise ok

The are around the property had lots of shopping and restaurants which was great.the hotel itself was very dirty,when you walk in the carpets were filthy,yoy could see the grime on the banister of the mainstairway, well had chips of paint missing and there was animal hair throughout all the main walkways. When asked to get extra towels or toilet paper my spouse was treated very rudely. The bathroom had two different types of Lights and two light bulbs out so it was very difficult to do my makeup and then there was a lamp just chilling in the closet it looks like the rooms hadn't even been put back to how they were supposed to to be. We paid extra for a Jacuzzi room and the jacuzzi didn't even work properly. Some of the staff was friendly one of them was not.

The staff was very grumpy

Are door would not lock on the out side so we could not go any on new year eve, and we did not have a phone in the room

Just as advertised. front door code is a little quirky/confusing.