Utica Vacations from $351

Clean comfortable room, nice staff, but no swimming pool or breakfast

My go-to in the area when not staying with family. Clean, lovely, easy parking. The restaurant is excellent.

I was quite disappointed in our stay. I have heard such amazing things about the Townsend. So my husband I decided to stay here for our anniversary. The bed was so insanely uncomfortable and felt like sleeping on a hard wood surface, except for the huge dip in the bed made me realize it wasn’t wood. The Bose radio station was super dusty, as was the remote. It didn’t work anyway. The pillows were super flat and uncomfortable. For a hotel like the Townsend, I really expected plush comfy beds and pillows. I don’t think I’d ever stay here again!

As ever, staff are wonderful, accomdations are wonderful everything us great. All good, Elevators could use a bit of a clean, if I have to nitpick

Close to highway. Clean and well maintained. Our Deluxe King room was on the 4th floor (road side). The bathroom had a European shower that took a bit to figure out before coffee, but easy enough once that hurdle cleared - choice of handheld shower, rainfall, wall nozzles. The bathroom is Bluetooth enabled for your own music. There’s a heated toilet seat and bidet too. One odd thing is that the clothes closet is in the bathroom. The mini fridge in the bedroom was handy, though we would have liked to have a microwave too. Lovely wicker type chair with matching ottoman, as well as a fabric upholstered desk chair in the room. Staff friendly and helpful. Easy check-in/check out. Free onsite parking.