Ratings based on 1,990 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Excellent, friendly, and helpful staff.

Posted Apr 26, 2017
Cons: Qualify of food (room service); in-room tea kettle/coffee maker.
Location: About 5-10 min walk to Dupont Circle Red line. Many restaurants nearby, from casual to upscale; Whole Foods market about 15 min walk away also.
Made to feel welcome immediately upon check-in. Wonderful staff -- even the room service line picks up right away, with a cheerful and positive attitude, addresses you by name, and even gives you ETA. Clean, comfortable room. Spacious as most hotel rooms go. My only feedback for improvement is the room service food: actual food quality could be better, considering they have a full service restaurant in the hotel. My burger was burned, fries wilty. It would be an added nice touch if they included in-room tea kettle for tea/coffee. They do offer complimentary morning tea and coffee in the lounge, but you don't always want to trek out for that first thing in the morning on your vacation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Hip,comfortable hotel near Georgetown

Posted Apr 1, 2017
This ended up being a wonderful hotel. The room was small but very comfortable and clean. I appreciated all of the outlets, great toiletries and the bed was remarkably comfy. I was able to walk to the Georgetown shopping area. Also enjoyed the onsite restaurant for breakfast.
Comment from Hotel Management
Apr 10, 2017 by elif S, Hotel Management
Thank you for a wonderful review Gwena! We hope to have you back with us soon! Cheers, Elif
2 out of 5
by A verified traveler

Over-priced and not boutique.

Posted Mar 30, 2017
Pros: Location.
Cons: Staff up. Change the lights in the room -- harsh LED lights. The decor is very early 2000s and no longer suggests "boutique," but rather out of date.
Location: DuPont Circle. Pretty central to a bunch of core DC government business and agencies.
Arrived on a late flight to find one person at front desk who kept reminding three guests waiting for help that he was the only person there and that he couldn't therefore help with most of our needs. Had called ahead to order room service. Staff member took the order - even discussed specifics of sides, condiments - and said the front desk would have the food ready upon our arrival. When we checked in, no record or recollection of the room service order. Ultimately, another person on staff acknowledged the conversation and comped the meal. Everyone was nice enough at that point but this is a "boutique" hotel in a major international city and it felt like we were at a mom & pop operation in a rural town center.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2017
Danny boy - the Concierge is the best I've ever seen or found. He is worth half your trip if you have never visited D.C. before. Otherwise - the Hotel is clean and ok.
Comment from Hotel Management
Mar 30, 2017 by Elif S- Hotel Manager , Hotel Management
Dear Traveler, Thank you for sharing your experience with Expedia community! I truly enjoyed reading your feedback on Danny boy. He is a true asset to our team! Let me know if there is anything I could do to make your future experiences more enjoyable. We look forward to having you back with us soon! Cheers, Elif
4 out of 5
Recommended
for Everyone
by A verified traveler from Princeton, NJ

Nice hotel, good location for Dupont Circle

Posted Mar 25, 2017
Pros: Breakfast is good and the bar is lively
Cons: Breakfast tables were sticky and unwashed and they closed off the half the main area which gave the whole place a cramped feel.
Location: Handy for Dupont Circle and teh Phillips gallery - always a DC highlight
Allowed me to check in as soon as I arrived. Good internet in room, very comfy bed.
Comment from Hotel Management
Mar 30, 2017 by Yasser Bautista, FOM, Hotel Management
Thank you for sharing your feedback. I apologize for the miss in the restaurant. I will ensure to pass the note to my Restaurant GM. I hope to welcome you again for a perfect stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Nice hotel wonderful staff

Posted Mar 17, 2017
Very friendly staff. Wine every evening in the lobby and coffee every morning.
Comment from Hotel Management
Mar 30, 2017 by Yasser Bautista, FOM, Hotel Management
Denise, Great to hear the staff was wonderful. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2017
was good hotel, think it was a good hotel for the price, would stay there again.
Comment from Hotel Management
Mar 30, 2017 by Yasser Bautista, FOM, Hotel Management
Thank you for your awesome feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Great location right in the heart of Dupont Circle

Posted Mar 8, 2017
Pros: Location and cleanliness.
Cons: As is the trend in hotels, the bed really only has that thick comforter layer, no top sheet or in between blankets. I woke up both nights sweating.
Location: Just two blocks from Dupont Circle metro station. Great used book shop about a block away and lots of restaurants and coffee shops.
This hotel is just a short, two-block walk from the Dupont Circle metro line. Surrounded by both inexpensive and expensive restaurants featuring all kinds of food. A couple of coffee shops nearby. The hotel itself is beautifully decorated AND has a 5:00pm-6:00pm free wine hour in the lobby! Clean room, clean lobby, really friendly hotel staff.
Comment from Hotel Management
Mar 30, 2017 by Yasser Bautista, FOM, Hotel Management
Annie, Thank you so much for taking the time to share your review. We sincerely appreciate your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Funky hotel close to Georgetown

Posted Mar 1, 2017
Centrally located, artsy boutique hotel. Not luxurious, but clean, spacious rooms with friendly staff.
Comment from Hotel Management
Apr 22, 2017 by Elif Sen, Hotel Management
Amanda, You can't really beat the location, we right in the middle of it all! I am glad to read that got to enjoy both our property and our staff. Please come back and visit us next time your back in the DC area! Elif Sen
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington dc

Multiple stays!!

Posted Feb 28, 2017
I live in Washington dc, my husband and I have stayed at this hote multiple times just to get out of the house. Its so close to everything! There are tons of restaurants, a cvs,banks, busses, train stations (which you can take a few stops to put you further into downtown dc), Georgetown shopping is a walkable distance on a nice day,if not the bus is right there. The rooms were spacious(enough for for my two year old to run around), beautiful bathrooms! They have complementary wine in the evenings. (There is also a wine/liquor store across the street) if you need something for you room they are very quick in bringing it. I looovveee this hotel!! You won't be disappointed, I promise!
Comment from Hotel Management
Apr 22, 2017 by Elif Sen, Hotel Management
Kara, What a wonderful review! It seems like you got a real taste of all that Palomar DC really has to offer. We greatly appreciate your loyalty to us and hope to welcome you back soon :) Elif Sen