2/5 - Disappointing
I expected and deserved better from a Westin property. This was shoddy management all around




Room was great and so was the service.
Reviewed on Jan 25, 2026

Staff was great. Breakfast buffet was perfect for us, and the location worked well for connecting with our flight.
Reviewed on Jan 22, 2026

Very courteous check-in.
Reviewed on Jan 27, 2026

This is a fantastic hotel with super friendly staff
Reviewed on Jan 4, 2026

Nice place
Reviewed on Dec 28, 2025

I am giving this place a 5 star review for two main reasons. The host was very accommodating and easy to get a hold of which to me, is a big deal. Secondly, the neighborhood is amazing. The best part of Chicago!
Reviewed on Dec 27, 2025

Tour the iconic grounds and catch a game March through September at Chicago’s beloved baseball stadium.

You can enjoy some retail therapy when you visit Michigan Avenue, a popular shopping spot in Chicago. Amble around this vibrant area's riverfront and enjoy its top-notch restaurants.

Attend an event at the United States’ largest convention center, which features hyper-modern facilities and huge exhibition spaces connected by promenades and sky bridges.

A Ferris wheel, shopping, restaurants and more can be found in this waterfront entertainment district.

Events center, NFL stadium and historic landmark all in one, this waterfront field is one of Chicago’s most popular destinations.

A landmark gathering place for locals and visitors who come to admire the unique art, architecture and landscape.





I expected and deserved better from a Westin property. This was shoddy management all around
Good access to Lake County parks
It’s a wonderful place to visit for a getaway weekend with family and friends
The house keepers, half clean your room, and do not clean your room when you request it to be cleaned. They clean your room a couple days after you request it and say that you had the do no sturb sign on the door. The towels have hair in them all.
Didn't explore
The breakfast is a charge for $8.95 and the breakfast be cold all the time. The sausages be half done. The sausages needs to be a little bit darker to be sure it's done.
