“We planned an Aug '26 trip to Maine months in advance from Florida. Expedia or the rental Mgr requires a credit card to hold the room. Our schedule changed in May '26, so I cancelled the room. On Friday evening 8/7, we get a call from the Mgr wondering where we are. We relayed that we canceled the booking months ago. We were still charged for the nights' stay. This is a fraudulent charge & no way to run a business. Be careful if you have to use your cc to hold a room, then have to cancel.”
“Very poor and unkind reception attendants. Didn’t tell us anything about WiFi or breakfast or where anything was. We were traveling on vacation and this was our worst stay in the whole northeast !”