Xcacel-Xcacelito Sanctuary Tours

Id go back for sure. Unfortunately the sargasso was horrible but thats not their fault. The rooms can’t stay cold tho but id still return

Great staff and accommodations.

Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.