“Tout était parfait. Le lieu situé dans la nature, l’appartement très spacieux, confortable et bien équipé. Nous étions seuls à profiter de la piscine. Communication réactive et efficace avec le contact sur place.”
“Las instalaciones del hotel en general muy bien respecto de la comida y bebidas no eran proporcionales en calidad y sabor con su costo, tienen que mejorar mucho. El spa es lo mejor del hotel 100% recomendable.”
“Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything.”
“Overall the resort and resort staff were excellent and we had a very positive experience. The seaweed was much more than we anticipated, but the hotel staff made a very impressive effort trying to clear it each day.”
“Horrible lugar las habitaciones de lo más sucio cucarachas insectos y la playa está llena de zargaso con un olor horroroso que entra alas habitaciones fue como una pesadilla pasar una noche allí el inodoro se tap ó al primer uso tuvimos que salir de ese lugar ala mañana siguiente nada es igual a las fotos que están en el anuncio de ese horrible lugar”
“The property was great and clean, and the staff were amazing, except for our personal concierge, Alfredo. He didn't help with my grandson's birthday reservation or getting balloons and a cake (we told him we were there for my grandsons 1st birthday and would definitely pay for the items and assistance). Once we told him that we didn't want to attend the free massage, which wasn't free until you went to the hotel seminar, his whole demeanor changed, and he became very cold. Our second concierge,……