Find all hotels by Barcelo in Akumal

"The stay was great"

"The activities and entertainment were boring. This place is for an older crowd "

"I am not sure where to begin with this place if im being honest... First night, the sheets were damped but the room was clean, they were on top of that. Pool: Fun to go too, but be prepared to get only ONE towel, and be prepared to return it or they hold you it against you the next time you want one. There's no pool service, no food allowed either, and you will have to get your own drinks at the bar."

"We love this hotel. Quiet and relaxing. Short walk to restaurants."

"3/5 stars. It was fine, nothing to scream about. Definitely needs upgrades. Water park needs a fresh coat of paint, sucks the beach wasn't on the actual COBA property but a short trolley ride away. The staff were very good to us as we had two young kids. I would likely comeback but stay at the AKUMAL resort instead it was beautiful and beach front. Late checkout was accommodated at no charge which was fantastic, but no chance for el la carte dinners as they were all booked up solid before we even arrived. So buffet 3x a day for 7 days was a bit much. "

"Lots of families, super clean buildings, walks, pool areas and very friendly helpful staff!!"

"The bath drain was full of rust and the water came out brown , when my friend took a bath the whole room was flooded without the bath even being full .. they tried go say that it was our fault until the supervisor came up and saw that the the plumbing system was in fact broken, didn’t offer compensation and didn’t even offer us new towels when they clearly saw we used them all to try to clean up the flood. 2 pairs of designer sandals were stolen and then they refused to let me look in the lost and found and then when I asked for the cameras , they gave me the go around and never came through. "

"The property was absolutely amazing! Clean and beautiful! "

"Boutique charm with excellent management: This hotel has a wonderful boutique vibe and several standout features. The beach is beautiful, with well-maintained palapas and chaise lounges. Unfortunately, we visited during sargassum season; while the staff worked hard to clean the beach, nature ultimately won. We loved that the room had a fan (as we prefer it over AC) and a surprisingly soft, comfortable mattress—a rare find! Communication with Tony, the manager, was quick and very friendly from check-in to checkout. One note for future guests: we asked the hotel to call a taxi and were charged $23 USD for a 5-minute ride. While the "taxi mafia" is a known issue throughout Quintana Roo and not the hotel's fault, it did mar the end of our stay."