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Bahia Principe Luxury Akumal - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools
VIP Access

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Bahia Principe Luxury Akumal - All Inclusive

Kayaking
Aerial view
In-room safe, individually furnished, desk, laptop workspace
7 restaurants, breakfast, lunch, dinner served; international cuisine
Interior

Reviews

8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • On private beach
    On private beachOn private beach
  • Breakfast included
    Breakfast includedBreakfast included
  • All inclusive
    All inclusiveAll inclusive
  • Room service
    Room serviceRoom service

Most relevant reviews

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Room options

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
2 bedrooms
Ceiling fan
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
2 bedrooms
Ceiling fan
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Separate bedroom
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Separate bedroom
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
2 bedrooms
Ceiling fan
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
2 bedrooms
Ceiling fan
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
2 bedrooms
Ceiling fan
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Sofa bed - single
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760

What's nearby

  • Riviera Maya Golf Club - 17 min walk
  • Aktun Chen - 17 min walk
  • Akumal Beach - 9 min drive
  • Xel-Há Park - 9 min drive
  • Xcacel Beach - 11 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min walk
  • ‪Restaurante Arlequin - ‬5 min walk
  • ‪Maiko - ‬5 min drive
  • ‪Vela Sur - ‬8 min drive
  • ‪Wet Bar Flamboyan - ‬9 min walk

About this property

Bahia Principe Luxury Akumal - All Inclusive

Luxury all-inclusive property near Akumal Beach
Consider a stay at Bahia Principe Luxury Akumal - All Inclusive and take advantage of a free breakfast buffet, 27 holes of golf, and a nightclub. With a private beach, 2 beach bars, and beach massages, this property is the perfect place to soak up some sun. Indulge in a massage, a body scrub, and reflexology at Bahia Spa, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like windsurfing, sailing, and beach volleyball. In addition to 3 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • Free bicycle rentals, 5 outdoor tennis courts, and an electric car charging station
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 758 individually furnished rooms boast comforts such as 24-hour room service and furnished balconies, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with jetted tubs and rainfall showers
  • TVs with satellite channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arlequin
  • Dolce Vita
  • Frutos del Mar
  • Riviera
  • Rodizio Los Corales

Things to do

  • 27 holes of golf
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Free babysitting
  • Free children's club
  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Frequently asked questions

Does Bahia Principe Luxury Akumal - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Bahia Principe Luxury Akumal - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Luxury Akumal - All Inclusive?

Self parking is free at this property.

What time is check-in at Bahia Principe Luxury Akumal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Bahia Principe Luxury Akumal - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Bahia Principe Luxury Akumal - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Luxury Akumal - All Inclusive located?

Nestled on the beach, this Akumal property is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach is 1.6 mi (2.6 km) away.

Bahia Principe Luxury Akumal - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 763 out of 1406 reviews" "
Rating 8 - Good. 331 out of 1406 reviews" "
Rating 6 - Okay. 152 out of 1406 reviews" "
Rating 4 - Poor. 77 out of 1406 reviews" "
Rating 2 - Terrible. 83 out of 1406 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property with access to all the surrounding hotels and their restaurants and pools. We loved the presentation of the food at all the restaurants. The infinity pool was our favorite when we escaped the kids.
Stayed 5 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

MaryAnne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will go back again and again. Exceptional accommodations. The staff went above and beyond to make our stay an unforgettable experience.
Stayed 14 nights in Jun 2024

4/10 Poor

Lisa

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Resort is ok. Bars and restaurants were hot. Only relief from heat was under the fan in our room. Food was fine. Transport to lobby took a long time and walking was really far. Dinner reservations were ridiculous. They can magically find a reservation if you buy a bottle of wine. Overall, the resort is pricy for the quality.
Stayed 5 nights in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Catherine w

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great property
Stayed 4 nights in Jul 2024

10/10 Excellent

Jamar Tyree, North Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort in a great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Randy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was large, clean and a great time.
Stayed 4 nights in Jul 2024

10/10 Excellent

Samiya Jenee'

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely amazing. ALL of the staff was great! We will definitely be going back really soon. One of the BEST we have stayed at. 10 stars hands down!!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Oscar Israel Garrido

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2024

6/10 Okay

Jazmin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had an outdoor pool that was beautiful. The room was spacious and clean. Many friendly animals roaming around the premises. Down fall was the services received. Served seem to cater only to a specific group or larger parties. It was my son and I staying in the resort. Many times we had to serve our own drinks, we didn’t received services at the buffet. My son would walk to the bar to served his drink and he was asked not to touch that someone would be serving him. The service never arrived or received. Also, the TV in the room didn’t work called maintenance four times, I never got the TV fix. * Hurricane Storm We stayed during the hurricane storm. The resort did an amazing job keeping us safe, providing information, updates and providing lunch boxes to prepare for the storm. It was definitely a scary experience.
Stayed 4 nights in Jul 2024

8/10 Good

Imelda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property offered many amenities. The pools were many and great, and the ocean was swimmable. The staff was friendly and serviceable. 2 days after our arrival, Hurricane Beryl struck; the hotel had metal shutters for our balcony doors, so we felt safe. Most of the damage was cosmetic. Though the hotel wasn’t what it was when we first got there, they did an awesome job trying to clean up and bring things back to as normal as possible. Within 1.5 days, we were enjoying our vacation as if nothing happened.
Stayed 7 nights in Jul 2024

6/10 Okay

Alexei, Akron

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was more than half empty and the manager said that "sorry, no upgraded rooms are available to you". So, clearly, this resort does not fulfill Expedia VIP Gold status benefits. The gym at Luxury Akumal is a joke. There is no bench press, nothing to do do squats and the existing equipment is old, rusty and some are not functional. It's an embarassement for a 5-star resort. People come to such places to recreate, to improve health and having a good gym is absolutely essential. Bahia Tulum (the hotel next door, which you will have access from Akumal) has much better gym, although also far from being good. Another bad thing about the gym - the A/C is not cold at all. At best, it sustains temperatures around 25C, while normal gym temperature is 21C at the most. A/C is a problem at the whole resort. Many facilities do not have A/C or running it insufficiently. Thermostats at the rooms are limited and even if you'll set it at 15C, it will barely get you down to 27C. It's difficult to sleep in such hot rooms... Staff is lying, even the manager. An example - we called for towels twice. The answer every time was "someone will bring you the towels in 10 minutes". 2 hours later - no towels, no explanations. Came to front desk, asked the manager, the answer was "Sorry, we have no towels left, laundry was not working today". Then I went back to the room, called from the room once again about the towels and... MIRACLE! The towels came in 10 min. No towels, right?
Stayed 8 nights in Jun 2024

10/10 Excellent

Reyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service , facilities, room was great ! During hurricane Beryl the hotel took all the safety precautions and made us feel safe;). Great dining options . The only downgrade was the beach a little too rocky but still beautiful. We would definitely come back!!
Stayed 6 nights in Jun 2024

10/10 Excellent

Kayla

Stayed 10 nights in Jun 2024

10/10 Excellent

Manuel, Oklahoma city

Liked: Cleanliness, staff & service, property conditions & facilities
A must go
Stayed 5 nights in Jun 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bahia Principe Luxury Akumal was the best place we have stayed! From the staff, the property, the food everything was AMAZING! We will be returning!
Stayed 5 nights in Jun 2024

10/10 Excellent

Yvette, Winnipeg

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 5 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We did the swim up room which was worth every penny. So easy and convenient to take an early or late dip. Kids loved it. Make dinner reservations at check in!! Book travel to and from the airport thru the hotel well in advance. Book excursions through them as well. Jet skis at the resort were super fun. Snorkeling was also great onsite. Shuttles around resort were easy and very frequent. Access to the other resorts onsite was fun and the shops at the telum resort were HUGE and easy to access without leaving the resort!!!
Stayed 5 nights in Jun 2024

4/10 Poor

maria, Gardena

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff are not helpful building is outdated.
Stayed 7 nights in Jun 2024

2/10 Terrible

Jenny, Council Bluffs

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leaking in every building. Was non stop buckets on floors every day. Our room had leaking water above toilet there was standing water on top of toilet bowl and floors in bathroom. Also ants crawling along wall in toom and table tv sat on.
Stayed 6 nights in Jun 2024

2/10 Terrible

Smerllin

Disliked: Amenities, property conditions & facilities
I would never come back to this place with my family! They brought us a broken crib and my baby hurt his head. We try to talk to costumer services. All they said was sorry. They also don’t have ramps for strollers We have email costumer services this is the day we haven’t heard from them. It mess up our whole family trip. I would never come back to this horrible please !!! Never!!
Stayed 8 nights in Jun 2024

4/10 Poor

Himanshu

Traveled with family and small children
Liked: Staff & service, amenities
We have to Change our room 3 times
Stayed 4 nights in Jun 2024

4/10 Poor

Araseli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service, moldy room, pictures on their website are false,staff seemed bothered when asked a question. I would never stay there again.
Stayed 6 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5