Zenda Vacations from $216

When the weather is extremely cold, I would suggest warming up the customer’s room before they use it, and most people when they travel they need an iron for their clothes, I would suggest you guys start putting this in the rooms, on the websites it says that you guys have a bar and a lounge but you guys don’t have it it’s still being built, on the website the gym looks extremely big but it’s very small with like 6 gym equipments, other than that great customer service and great room service, the rooms are pretty clean. I would definitely stay here again.

Courteous Staff, clean, one of the most beautiful and interesting hotel. The history is amazing. The restaurant is delicious and the community is outstanding. Plan to return in the spring.

Room was clean, staff was so polite and kind and very helpful. We took our 3 year old daughter with us and they were kind to her and welcoming! (That means a lot - not all hotels are welcoming to small children.) they made sure to open the doors for us each time we came in with our stroller. We will absolutely be back to the Riu in Chicago! 10/10

Bottle of waters were not stocked in the refrigerator.

This was my first stay at a hotel with my dog and they had already placed a dog bed and food bowls in the room. We were greeted with a dog treat and everyone already knew her name and we were greeted by name everytime we went through the lobby.