Find 3 Star Hotels in Copeville, TX from $76

"The complementary dinner was a nice surprise and the breakfast was awesome! "

"We go to this property about twice a month and usually have no issues, but this night the hotel was fully booked and we spent about $50 more than we are use to. Tthe room we were given had an A/C unit that was broken. It was only blowing out of 2/3 of the capacity as fans inside the machine were broken and the temp wouldn’t go below 72 (on a humid night) when it normally can get to 60 in those rooms. Around 7 pm we contacted the front desk about leaving and getting a refund and they said for us to wait as they were going to send someone out. About 2 hrs later they had someone there and they replaced the entire unit and immediately the room cooled down. This was about 10:30 pm by the time the repair men left. 10:30 pm. $170 for a night where I didn’t get to relax until 10:30 pm. Called the manager the next business day about getting a free night due to the incident and they said “we stayed, so we can’t give you anything.” The issue I have is my wife and I attempted to get a refund and leave earlier in the night and they told us they couldn’t do that yet the manager said that because we stayed, they can’t honor a free night due to the issue we had. This is not ok. They lost a loyal customer from this. Don’t treat your customers like this."

"Excellent"

"The bathroom ceiling was broken looked like there might have been a water leak from room above . Also damage to bathroom wall on left side of bathtub. Blood on comforter. Woke up in middle if night and killed a bug of some kind. Disappointing breakfast. Dog in opposite room woke me in early morning.Great location."

"Staff was excellent and the room was clean!!"

"I accidentally made a duplicate reservation and canceled the second one, which was obviously unnecessary. However, the hotel refused to issue a refund due to their policies. The mistake lasted only about five minutes and didn’t cause any issue or block the room I had selected. Even so, they kept the full amount ($600). It would have been simple to refund the money back to my card, especially since the other reservation was used. Very disappointing, honestly."

"We were here for 4 nights. We enjoyed our stay. Breakfast was delicious, the staff was always helpful and the room was perfect! We also received a good price. Definitely recommend to choose Home2Suites for your stay!"

"First impression is everything i made reservation weeks in advance. For a king accessible room and ask to be put in a room non pet room, i did no realize all there rooms are pet friendly I don'tthinkthat was disclosed. I do have some allergies. The first thing at check in we don't have the room you reserved no accessible or non pet room. We do apologize well that doesn't make it right that's excuses. And why so ok because it's a non refundable reservation so we check in and head to the room get off the elevator and it's at the end of a long hall. Really you put us in a room with a long walk. The whole reason for a handicap room is accessibility my husband has walking difficulties. The breakfast was good and the room was clean a little noisy from the hwy near by and the ac unit in the room."