Balclutha Tours

The hotel itself was nice in appearance, but overall, the stay was uncomfortable. The beds felt old and left me with back pain each morning. Several things in the room were in need of repair, including the walls, toilet, and electrical outlets. On a positive note, the TV had cable, which I appreciated, and the AC worked well. However, the air coming from the unit had a strong, unpleasant odor—like dirty towels and feet—which made it hard to relax in the room. It’s important to note that the hotel does not offer food room service or daily housekeeping unless requested. When I did request cleaning, the staff was very thorough, and I really appreciated the effort they put into tidying up the room. Unfortunately, the linens were not great. The sheets and towels were very scratchy, and I ended up buying a blanket during my stay because the hotel’s irritated my skin. Overall, while the hotel has potential, there are several areas that need attention and improvement to make it a more comfortable experience for guests.

Clean property, nice location

Great spot. Close by other areas, walkable, cute and felt safe. Staff was kind and helpful.