Banff Chalets

"Beautiful location! The hot tub and sauna were a lovely way to end each day. The room was great, had everything we needed for our family stay. The bus was free and very convenient. Staff were very helpful and friendly. My only criticism is that one working washing machine and dryer is not enough for the resort’s guests. "

"The location speaks for itself but the staff were so attentive and friendly. They really went the extra mile to make sure all of your needs were met and you were satisfied. This goes for everyone -from wait staff, housekeeping, valet/front desk, spa, and shops. The resort has everything you could possibly need if you didn't want to leave the premises. Even some of the most scenic hikes originate in the hotel grounds. We went during Christmas when the temp dropped to 20 below so we stayed in and never felt like we were missing out! Beautifully decorated, ability to rent outdoor gear, and a really cool history of the hotel tour-It was an experience we will never forget!"

"Great staff"

"Staff was helpful, room is clean "

"Spacious room with comfortable bed. "

"Breakfast and dinner very good. Staff friendly. Hot pools were lovely."

"The room was clean and comfortable"

" Everybody was friendly and helpful. The plate of Christmas cookies and other goodies was much appreciated. Room was very nice, and was clean. "

"Clean Room Mountain View "