“Booked a King Suite and was charged for this. Arrived and was put in a room with two Queens. Front desk staff Mike was rude and unwilling to adjust the price. He lied and said the prices were equal, despite my price checking prior to booking. Rechecked pricing and Expedia prices were significant higher than direct booking. The front desk clerk literally shouted in my face when I was unwilling to accept paying for a room that I did not receive. Also the site said breakfast was included……